Aerie Store

Reviews

• EW

  Ellen W

  Sep 15, 2026
  5.0
  Angel at the Pier Park location was very helpful thorough. Made serious effort to help me locate my online order. Explained the situation, read my order number back to me. Excellent customer service!!
• TG

  Tristin Griswell

  Jul 31, 2026
  1.0
  Didnt let me play with the pencil
• LS

  Lou Smith

  Jul 20, 2026
  5.0
  I love the vibe, style and quality of their clothes. And the attendants are super kind and helpful.
• NP

  Nancy potrat

  Dec 21, 2025
  1.0
  Do not like the new Manager she is rude and snaps at customers when they need help. I went into Aerie yesterday on the Saturday before Christmas. She had brand new people on the register. Our online order got messed up, (when we were rung up). I asked one of the managers to help us, (because they were all standing around taking) the Store Manager snapped at me and said the girl at the register could help. After waiting in line again!!!! Three girls at the register only one running a register (the other two talking and folding shorts). They girls at the register had NO idea how to help us. And 4 managers not helping anyone at all!!!!! Again the Saturday before Christmas!!!!!!! So they had to yell to the store manager to help them. She never walked over, just yelled back. She the girl at the register had to leave and walk over to her. WHERE HAS THE CUSTOMER SERVICE AT AERIE GONE?????
• SG

  Syieve Glenn

  Mar 18, 2025
  2.0
  Followed my mom and so around the store, very unwelcoming. Around 4 or 5 people working and only one smiled at us.