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Business Details
About
Gift ShopTourist AttractionsMiscellaneous Retail
The Place To Go For Wizard Money
The first thing you'll notice when you step inside is the goblin behind the counter. Ask him a question and see what he has to say. Afterwards, you can trade your U.S. currency for Gringotts™ bank notes in $10 or $20 denominations.
The bank notes can be used for purchases within Diagon Alley™ and Hogsmeade™, and at select locations throughout Universal Orlando Resort™. Any unused wizard money can be transferred back into U.S. currency at the Guest Services office in either Universal Studios Florida™ or Universal's Islands of Adventure™.
Location
Hours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.