Tiffany & Co.

Reviews

• FR

  fabio rodrigues

  Jul 15, 2026
  5.0
  O Bob nos atendeu divinamente!
• FF

  fredmiamihomes Fred

  Jul 11, 2026
  5.0
  Great visit to this beautiful MDD Tiffany store. Staff friendly, patient, and never pushy (legendary customer service still fully intact!). I ended up with a HardWear piece (love the bold, tactile feel), though the Knot collection almost got me too.
• LB

  Leya Bv

  Jul 8, 2026
  5.0
  Beautiful
• RJ

  Roberto Jeff

  Jun 22, 2026
  5.0
  I want to give a big thanks to Joana for making us feel so special. The extraordinary experience you created earned our preference for Tiffany & Co. P.S. The cocktail that Valentina made for us was delicious.
• EP

  Enga Paulk

  May 18, 2026
  1.0
  My husband and I own several Tiffany pieces, including my husband’s wedding band, so when he offered to take me to pick out something for my birthday, I was genuinely excited. On May 16, 2026, at 11:23 a.m., we decided to stop by Tiffany & Co. before lunch. When we entered the store, we were greeted by a tall gentleman who did not bother to introduce himself. I later learned from the receipt that his name was Sebastian Gomez. I mentioned that we were shopping for a birthday gift for me. Rather than offering assistance, recommendations, or guidance, Mr. Gomez simply told us to “look around and see if there’s anything you like.” I found this odd and disappointing, especially considering the level of service we have received from Tiffany & Co. in the past. While walking around the store, we had questions, but no one was available to assist Sebastian remained standing near the front of the store where he had initially greeted us. He made no effort to approach us, engage with us, or provide any meaningful customer service. His lack of enthusiasm, attentiveness, and professionalism made me want to leave, but my husband encouraged me to stay so I could still find something for my birthday. The entire experience was extremely disappointing and unprofessional. It bothered me enough that I felt compelled to leave this review. Despite the experience, my husband ultimately purchased a pair of earrings (Order #44515, Store #158). I am submitting this formal review to highlight the urgent need for improvement in customer service standards at this location. Sebastian Gomez turned what should have been a special birthday experience into a negative and unforgettable one.