ALO

Reviews

• RR

  Rem

  3 days ago
  1.0
  Compré un conjunto por internet y jamás me llegó. Lo he reclamado por todas las vías posible hasta dejando comentarios en instagram y nada. Me devolvían los correos pero nunca me dieron una solución y eso que les envié todo el hilo de mensajes de la empresa de paquetería, se lavaron las manos. No compren aquí porque es una estafa!!! Perdí mi dinero y también el conjunto de deporte.
• AA

  Abby

  Aug 10, 2026
  1.0
  Recently went shopping here while on vacation in Miami. The workers look at you weird and like you shouldn't be in there. I ended up buying a hat but the girls there seem jealous of other girls shopping there 🤷🏼‍♀️ where's the positive energy
• DD

  Destiny Davis

  Jul 29, 2026
  1.0
  If I could leave 0 stars I would. I never felt so weird in a store before. I don’t know what the girl with the curly hair she light in the front but she had the worst attitude and should not be working there if she hates her job that much. I will never come back to this location again. They treat you very rude here and act like you’re going to steal. Employees kept following me around checking my bags but didn’t even speak to me asking if I needed help. This situation is as so bad I’m considering not even purchasing all anymore if these are the type of the employees they’re hiring!
• AB

  Alexa Borrelli

  Jul 13, 2026
  1.0
  Worst costumer service.
• JS

  John Segura

  Jun 26, 2026
  1.0
  I rarely leave negative reviews, but my experience at the Alo store in the Miami Design District was extremely disappointing. The biggest issue was the customer service. Every time I asked for an item or a different size, I was left waiting 15–20 minutes for someone to bring it out. The staff seemed disorganized, inattentive, and completely unconcerned about the customer experience. The store itself was a mess, with merchandise scattered around and very little sense of organization. For a premium brand that charges premium prices, the level of service was nowhere near what should be expected. Shopping here felt more like browsing a discount store than visiting a luxury retail location. There was no sense of urgency, no attention to detail, and no effort to make customers feel valued. Alo has a great product, but this location seriously needs better management, better organization, and a much stronger focus on customer service.

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