ALO

Reviews

• LC

  Liam Cruz

  2 days ago
  1.0
  Apple maps tells you 1035 and they really dont open till 11!! came in at 1030 expecting to get new work shoes but now im late!!!!!
• MM

  Maria Eduarda Monteiro

  May 12, 2026
  1.0
  Horrible customer service!!! If you buy something online and have any problems with it, forget about getting help
• FL

  Fernando Lima

  May 6, 2026
  1.0
  Very disappointing experience with Alo at the Miami Design District location. I placed an order online for in-store pickup, but when I went to pick it up 3 days later, they told me my order had been returned and that I would be refunded. No prior notice, no explanation. Even worse, I later found out this is happening to multiple customers, and the refunds take forever to process. This is completely unacceptable for a brand at this level. Be careful with this store. If you’re thinking about buying online and picking up in-store — don’t. I definitely won’t be doing that again.
• AK

  Alex Katz

  May 1, 2026
  1.0
  Extremely disappointed with Alo. I purchased a matching set for around $300 expecting premium quality for my vacation, and instead received a product that shed excessive black lint everywhere after just one wash. My washing machine filter was packed with fabric debris, and the set created a mess all over my bathroom. I’ve owned far less expensive hoodies that performed better than this. For a brand charging luxury prices, this level of quality is unacceptable. What makes it worse is that I bought this specifically for my trip, and now at the last minute I’m left without the outfit I planned to bring. This purchase caused unnecessary stress, wasted my time, and negatively impacted the start of my vacation. Great marketing, disappointing quality. I would not purchase again.
• CC

  Chiina

  Apr 19, 2026
  4.0
  I recently visited this Alo location in Miami...I was help by this tall guy name Diamond and he was wonderful and he really knew his product. There was this other person that I was trying to get to help me at first, and he really didn't wanted to help me with an attitude. When I asked another Alo employee who that guy was, they told me that he was the store manger. If it wasn't for Diamond, my friend and I would have left empty handed without making a purchase.

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