Belk

Reviews

• MS

  Mitchell Simmons

  Oct 6, 2026
  2.0
  There’s no chairs or bench in men’s fitting room, have to put the items you’d want to purchase on the dirty floor to change
• MG

  Megan Grantham

  Sep 25, 2026
  5.0
  Just want to say that Jimmy in the shoe department was extremely helpful and gave some of the best customer service I've had at a store ever!
• MH

  Moe Hassler

  Sep 6, 2026
  3.0
  Earlier in the week I went to Belk to purchase my makeup. The kindest, sweetest associate Tangie waited on me. She was wonderful! She was knowledgeable about the products and helped me choose the right color for my skin tone. I give her 5 plus stars. The Store itself only got a three because she was so wonderful otherwise I would’ve given a zero. How can you allow your employees to work in the heat without air conditioning. It is ridiculous! The store was so hot it made me nauseous. It was miserable. I just wanted to get out as quickly as possible. I have gone in there on several occasions and walked right out because of the heat. It’s a wonder you still have employees to work in those conditions.. It is unacceptable! Get you air fixed. No excuse for a large company such as Belk to not fix the air.. I think it was actually hotter inside than outside.
• MM

  melessia

  Sep 1, 2026
  1.0
  Haven’t been into this store In a long time for several reasons. But I’m looking for something special so I Decided to stop in just a few minutes ago and they have a serious mole problem. They have makeshift AC fans running in the corners of the store. Store is extremely hot, but the smell of mold reeks so strong It almost made me sick. I couldn’t get out of the store fast enough. Belk Shame on you spend the money and fix your store or you will lose customers and I don’t think you can afford to. 😡
• RC

  Ralph Conklin

  Aug 20, 2026
  3.0
  The Belk at Lakeside Village in Lakeland remains a reliable, convenient stop for department store shopping, carrying a good variety of apparel, shoes, home goods, and cosmetics. However, basic store maintenance—specifically in the restrooms—could definitely use improvement. Selection & Brands: The store is well-stocked with popular name brands, casual wear, formal attire, and footwear. Sales and clearance racks often yield great value if you take time to browse. Layout & Atmosphere: The sales floor is generally open, organized, and easy to navigate. Parking at Lakeside Village is ample, making getting in and out straightforward. Staffing & Service: Checkout lines can back up during sales or peak hours when registers aren't fully staffed, but sales associates are typically pleasant and helpful when available. Facilities & Maintenance: The main area in need of improvement is the customer restrooms. They are frequently overdue for servicing, tidying, and a thorough deep cleaning, which detracts from an otherwise decent retail environment. Takeaway: A great option for clothing and household shopping in Lakeland, though store management would do well to give the restrooms more regular care and attention throughout the day.

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