For those of us who are Disney veterans, World of Disney is a sad shell of its former self. Yes, it's still busy, judging by the lines, but the selection is woefully sad compared to the old days when, im guessing, the purchasing department actually cared about what people wanted. Over the last few years I've walked in and walked out empty handed more times than I've bought anything. But, like any shopping experience, if people keep going and buying, why make it better.
KR
Karen Reyes
May 10, 2026
1.0
The store managers did a horrible job training their employees properly. I just went to get a gift card for my son to use for his birthday. I wanted to put 135 dollars so he can shop and the transaction didn't go though ,but charged my bank account 135 dollars. The manager said the gift card was inactive and that the money would be back in my bank account an about FOUR days. I really didn't have any more money to give my son and now we couldn't shop with the fear of over drafting. They didnt even try to find another solution or accomidate. We had to leave after driving a couple of hours to get there. Horrible situation that we didn't need and it wasn't our fault it was their fault for not training their staff. Shame on you Disney, you ruined our day. I know they probably dont care but they really did.
VJ
V.S J.
May 10, 2026
5.0
Had such a wonderful experience today thanks to Lindsey!
She truly went above and beyond helping me find a particular item I really wanted for Mother’s Day. She was so patient, kind, and genuinely helpful throughout the process. It’s rare to come across customer service like this these days, and she made the whole experience feel special. Thank you again, Lindsey, for your amazing help and positive attitude! 💐
KJ
kajal Jain
May 6, 2026
5.0
Best shop if you are fan of Disney world. The items are good quality and top notch just as you get in Magic kingdom and if you miss there you can find here in this one big shop. Loved it!!! Can spend hours here and still not getting bored with this shop. The staff was helpful and supportive too. Love the vibe. Must visit this shop before starting with Disney’s theme parks Orlando.
CX
Critic X
May 4, 2026
5.0
Mega Store für Disney-Fans im World of Disney im Disney Springs – der Laden ist wirklich riesig und bietet gefühlt alles, was das Disney-Herz begehrt, von Kleidung über Souvenirs bis hin zu exklusiven Artikeln, man kann hier locker viel Zeit verbringen und entdeckt immer wieder neue Sachen, alles ist sehr liebevoll gestaltet und thematisch passend aufgebaut, die Auswahl ist enorm und die Qualität stimmt, das Personal war freundlich und hilfsbereit, insgesamt ein absolutes Highlight bei Disney Springs und ein Muss für jeden Disney-Fan
What is World of Disney® and what can I find there?
World of Disney® is the world's largest collection of Disney merchandise, offering the ultimate shopping destination for Disney fans of all ages.
Where is World of Disney® located?
World of Disney® is located at 1486 East Buena Vista Drive, Disney Springs Marketplace, Lake Buena Vista, FL 32830, USA.
What are the World of Disney® store hours?
The store is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 11:30 PM.
What payment options are accepted at World of Disney®?
World of Disney® accepts American Express, Cash, Contactless Payment, Diners Club, Discover, MasterCard, and Visa.
Is World of Disney® wheelchair accessible?
Yes, World of Disney® has a wheelchair accessible entrance to accommodate all guests.
Does World of Disney® sell toys specifically for children?
Yes, the store sells toys for children among other Disney merchandise.
How can I contact World of Disney®?
You can contact World of Disney® by calling +1 407-939-5277 or the alternate phone number +1 407-939-2273.
What nearby coffee shop can I visit before or after shopping at World of Disney®?
You can visit Starbucks, a nearby coffee shop and cafe, conveniently located close to World of Disney® at Disney Springs.
Are there any dessert shops near World of Disney® to enjoy sweet treats?
Yes, Ghirardelli Ice Cream & Chocolate Shop and Ghirardelli Soda Fountain and Chocolate Shop are nearby chocolatiers where you can enjoy delicious desserts after shopping.
What entertainment options are available near World of Disney®?
Nearby entertainment venues include Disney Performing Arts Downtown Disney for arts and dance and the Waterside Stage, a bar and music venue, perfect for relaxing after shopping.
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