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Underwood Jewelers

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About

Jewelry StoreGift ShopJewelerJewelry Repair ServiceWatch Repair ServiceWatch Store
Underwood’s has been the best jeweler in the South since 1928. We have earned this reputation through our dedication to a long term Quality Philosophy. At Underwood's in Avondale we carry, Lagos, Roberto Coin, Ippolita, Marco Bicego and many other luxury jewelry and watch brands. Underwood’s is a proud member of the American Gem Society in which only the most ethical, educated and consumer protective jewelers are qualified to join. Through the AGS and Gemological Institute of America, we send our staff to diamond training classes which is a mandatory program within our company; thus, giving us the most educated diamond, jewelry and gemstone staff in Florida.

Location

Underwood Jewelers
3617 St Johns Ave, Jacksonville, FL
32205, United States

Hours

Monday10:00 AM - 5:30 PM
Tuesday10:00 AM - 5:30 PM
Wednesday10:00 AM - 5:30 PM
Thursday10:00 AM - 5:30 PM
Friday10:00 AM - 5:30 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.