ALO

Reviews

• AG

  Amina Glamlife

  May 5, 2026
  5.0
  The employees were so nice and helpful, I love my purchases…
• SB

  Sandra B

  Mar 28, 2026
  1.0
  My siginficant other this week gifted me a few items from this Alo location. One of the items — a pair of shorts — was tried on in fitting room or returned in a completely unsanitary condition. There was a large amount of crusted vaginal discharge on them. Not something you could miss had staff just took a look before restocking on the shelf — it was obvious and absolutely DISGUSTING. Beyond that, it’s a real hygiene concern. If I hadn’t checked before wearing them, I would have unknowingly had introduced myself to someone else’s vaginal fluids. There's a lot of unclean people out there. I brought them back to the store expecting this to be taken seriously, and it just… wasn’t. The manager and staff barely reacted. I got a quick “sorry” and was told they’d mark them as damaged. That was it. No concern, no urgency, nothing that made me feel like they understood how unacceptable that is. For how EXPENSIVE these items are, there should absolutely be better policies — whether that’s requiring underwear in fitting rooms or at the very least STAFF ACTUALLY checking fitting room or returned items BEFORE putting them back out on the shelf to sell. The condition of the shorts was bad enough, but the lack of care from staff made it worse. Save yourself the trip and buy online. What a joke. I wish I took photos so I could email customer support.
• MB

  Mr. B

  Mar 23, 2026
  5.0
  Great customer service very helpful
• MS

  Marissa Snodgrass

  Jan 10, 2026
  5.0
  Review I had such a wonderful experience at the Alo store thanks to the incredible Armani Strowbridge who truly went above and beyond. They were attentive, knowledgeable, and genuinely cared about helping me find exactly what I needed. They took the time to answer all my questions(it was super busy), offered thoughtful recommendations, and made the entire shopping experience enjoyable and stress-free. Exceptional customer service like this is RARE, and it made a lasting impression. I am a forever Alo girl because of Armani Strowbridge! Thank you so so much Armani!! You totally made my birthday too!! 💖
• EC

  Eliannys Canada

  Dec 29, 2025
  5.0
  Me encanta esta tienda alo buen trato y muy buen servicio la recomiendo 👌🥰😍