Ugh I wish I remembered or I may have forgot to get her name but I do know her dad owns an ace hardware store. (Hopefully that helps with identifying) GREAT CUSTOMER SERVICE, 10/10 . Natural peoples person.
VC
Valentina Carrijo
May 25, 2026
1.0
Babylonian bourgeois outfit. Pure polyester!
AG
Amina Glamlife
May 5, 2026
5.0
The employees were so nice and helpful,
I love my purchases…
SB
Sandra B
Mar 28, 2026
1.0
My siginficant other this week gifted me a few items from this Alo location.
One of the items — a pair of shorts — was tried on in fitting room or returned in a completely unsanitary condition. There was a large amount of crusted vaginal discharge on them. Not something you could miss had staff just took a look before restocking on the shelf — it was obvious and absolutely DISGUSTING.
Beyond that, it’s a real hygiene concern. If I hadn’t checked before wearing them, I would have unknowingly had introduced myself to someone else’s vaginal fluids. There's a lot of unclean people out there.
I brought them back to the store expecting this to be taken seriously, and it just… wasn’t. The manager and staff barely reacted. I got a quick “sorry” and was told they’d mark them as damaged. That was it.
No concern, no urgency, nothing that made me feel like they understood how unacceptable that is.
For how EXPENSIVE these items are, there should absolutely be better policies — whether that’s requiring underwear in fitting rooms or at the very least STAFF ACTUALLY checking fitting room or returned items BEFORE putting them back out on the shelf to sell.
The condition of the shorts was bad enough, but the lack of care from staff made it worse.
Save yourself the trip and buy online. What a joke. I wish I took photos so I could email customer support.
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