Aerie

Reviews

• SW

  Shiloh Warner

  May 27, 2026
  5.0
  I came from getting sized at Victoria’s Secret fighting back tears because every bra I tried on was so ill fitting I couldn’t even try to fit in them. When I walked over to Aerie and told my sister about it, Tina was standing nearby and asked if she could help me. After several times of going back and forth to grab me different sizes to try, she helped me realize that I’d been wearing a DDD cup for years but I’m actually a G cup. Tina was so kind and patient. Whatever she’s getting paid should be doubled!!
• DZ

  Daria Zaks

  Dec 19, 2025
  1.0
  I am extremely disappointed with your product quality and customer service. I bought several items in your store six days ago. I wore one pair of pants once and washed them on a gentle cycle. After the wash the seams between the legs completely unraveled creating holes and the stitching near the ankle also came apart. I came to the store with the receipt and was told the pants could not be exchanged because I removed the inner tags. Customer service then refused to help because the item was purchased in store. No exchange no refund no solution. A product that falls apart after one wear and one gentle wash is clearly defective. Refusing responsibility for this is unacceptable. This experience shows a serious lack of respect for customers and very poor quality standards. I do not recommend buying from this store.
• BH

  Barbara Highsmith

  Oct 28, 2025
  5.0
  Went in today to pick up an online order and needed to make a couple of exchanges and the staff were both above and beyond helpful. They knew the sizing and the products well. Will be back!
• RM

  Rose McKinley

  May 29, 2022
  5.0
  Truly the best Customer service I’ve ever experienced! Was greeted by the friendliest employee, she was very helpful and helped me jump outside my comfort zone. I’ve been to town center Aerie a million times but I believe the Avenues Aerie is so much better! Bigger store, better selection, clean store and friendly employees who are there to help you :) told all my friends to go here instead of Town Center

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