lululemon

Reviews

• SJ

  Sara Jackson

  Sep 28, 2026
  5.0
  The girls working were amazing!! So helpful and really made me feel valued.
• LL

  LG

  Sep 11, 2026
  1.0
  Not sure when some of this people go but the times I've been at this particular store customer service is the worst, this kids have 0 desire to be there, the way they talk is very unprofessional hopefully getting a good education at UF
• EB

  Evelyn Barnes

  Sep 10, 2026
  5.0
  I love my crossbody phone purse strap
• TP

  Tiffany Poole

  Jul 30, 2026
  1.0
  I was disappointed with my experience at this Lululemon location. My daughter and I were never greeted by any associate when we entered the store. When I needed help, I had to ask a young man if he worked there. He simply said “yes” and stood there. I asked if they had the new Seafoam Blue jacket, and he immediately told me they didn’t. I then asked if he could check, and he said, “Oh, we have one in the back.” While he was supposedly checking the backroom, my daughter and I found the jacket ourselves on the sales floor. When he returned, he told us they didn’t have it—even though it was literally in my hand. At checkout, the interaction wasn’t any better. There was no greeting or friendly conversation. The only thing I was asked was, “Do you have an account?” I expect better customer service from Lululemon. A simple greeting, product knowledge, and genuine engagement would have made a big difference.
• JD

  John D

  Jun 20, 2026
  1.0
  Unwelcoming and cold. I was really looking forward to checking this store out, but the vibe from the staff was completely off. From the moment I walked in, the employees looked miserable and actively avoided eye contact. When it came time to check out, the cashier didn't say a single word—no "hello," no "did you find everything okay," just a blank stare and the total. It’s a shame because the store has potential, but the toxic customer service means I won't be coming back.

Frequently Asked Questions About lululemon