We take pride in providing our customers with friendly knowledgeable staff, offering an extensive line of cigars, cigar accessories, tobaccos, CBD, glass, grinders, pipes, lighters, detox products, hand blown glass, oils, vaporizers, hookahs, vape gear, juices and more! Our main goal is to change the rolling and smoking experience of the experienced smoker. Smoke On The Water has set a high standard in the showcasing and distribution of products. We are continuously working to achieve a new level of service which is reflected through the quality of our products and the professionalism of our staff. We aim to provide quality in value to our customers through friendly staff, great prices and a superior selection. Feel free to drop in anytime
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.