Bass Pro Shops

Reviews

• ST

  Sammy Tolomeo

  Jul 5, 2026
  1.0
  I recently purchased my second firearm from Bass Pro Shops at Dania Beach, FL. Despite completing the state and federal background checks and waiting five days—which exceeds the mandatory 3-day waiting period—the employee marked my pickup form as "NO CCW." When I questioned this, the attendant dismissively and falsely claimed that I cannot legally concealed carry without taking a paid class, and then handed me a Cabela’s gun training brochure. I know that Florida law has allowed permitless concealed carry since 2023. The employee’s misinformation felt like a deceptive sales tactic to pressure me into buying a course. While I do not plan to carry all the time, I expect my legal rights to be respected. Bass Pro Shops management needs to properly train their staff; pushing false information to upsell services completely ruins customer trust. I am posting this review to warn other customers so they don't fall for the same deceptive tactics when purchasing a firearm at Bass Pro Shops. Attached find the Ad the employee handles you, to falsely convince you on taking the class in order to get the Conceal Carry Permit. Just a heads-up about Bass Pro Shops. A month ago, they forced me to provide my email just to get my order processed. Ever since then, they've been spamming me with endless junk mail. If you're shopping here or anywhere similar, do yourself a favor: use a secondary email address just for store spam so your main inbox stays clean.
• TA

  Tiffany A

  Jun 28, 2026
  5.0
  Nataila in Archery was absolutely amazing, we live far but continue coming back to this store specifically for her. She treated me and my family with the best customer service, my daughters loved her. She takes her time and truly loves what she does. You don’t find this very often in Miami. She made my 8 years day today!
• SS

  Sofia

  Jun 25, 2026
  1.0
  AIR RACKING AND FLAGGING! Unprofessional behavior from same employee, different days. One day air RACKING for funsies. Another day disregarding firearm safety rule. TREATING ALL FIREARMS AS IF LOADED. I do not appreciate being flagged nor seeing other people being flagged, including kids. Not sure if it is common practice to show rifles and pointing at people and then asking them to move out of the way to show the sight. That was not ok to me.
• PR

  Pilar Reyes

  Jun 22, 2026
  5.0
  I took my dad here for Father’s Day, and it was his first time visiting Bass Pro Shops Outdoor World in Dania Beach. I wanted to take him somewhere I knew he would enjoy, and it turned out to be a fantastic choice. The experience started before we even walked through the doors. A friendly young couple passing by wished my dad a Happy Father’s Day, which immediately set a positive tone for the visit. It felt like the kind of place where people are in a good mood and enjoying themselves. The store itself is enormous. If you’re planning a visit, I recommend giving yourself plenty of time because there is so much to see. Despite its size, everything is well organized, clearly labeled, and easy to navigate. The atmosphere has that classic outdoor lodge feel, with high ceilings, beautiful displays, and plenty of room to explore without feeling crowded. One of the highlights is the incredible wildlife and nature exhibits throughout the store. The large waterfall toward the back, complete with live fish swimming below, is absolutely beautiful and makes for great photos and videos. I also enjoyed the displays featuring Florida wildlife, including panthers, birds, fish, and other native animals. The attention to detail is impressive and makes the store feel like part outdoor museum, part shopping destination. As for shopping, they seem to have everything an outdoor enthusiast could want. We saw fishing rods, tackle, camping gear, clothing, shoes, hats, backpacks, travel accessories, and more. There were even travel packages being offered for outdoor destinations like the Ozarks. The gentleman who spoke with us about those trips was professional, knowledgeable, and very pleasant to talk to. Even if you’re not particularly into fishing, hunting, or camping, I still recommend stopping by. It’s a fun place to walk around, discover new products, and enjoy the displays. You may end up finding something you didn’t know you wanted. I also noticed that there is a restaurant on-site. It appears to be accessible from both inside and outside the store. If you enter from the outside, you’ll pass a scenic area near the shark display and a small bridge, which makes for another nice photo opportunity. We visited later in the day and didn’t have time to try the restaurant, but it looked inviting. A special thank you to our cashier, Enzo, who was wonderful. He took the time to engage with my dad, wish him a Happy Father’s Day, and even share a little about his own father. Small interactions like that make a big difference. As a fun bonus, one of the boat-themed checkout stations was named “Pilar,” which happens to be my name, so of course I got a kick out of that. We left with a Bass Pro Shops hat for my dad, some snacks, and a few other items, but more importantly, we left with a great Father’s Day memory. Plenty of parking, friendly staff, beautiful displays, and a unique atmosphere make this a place I would happily visit again. Highly recommended for outdoor enthusiasts, families, and anyone looking for a fun way to spend a few hours. 🦌🐟🏕️
• HP

  Hugo Perez

  Jun 17, 2026
  1.0
  My experience at Bass Pro Shops in Dania Beach was extremely disappointing. On June 16, 2026, at approximately 8:00 PM, I returned to the store to follow up on a firearm purchase after completing all required paperwork, fees, and the background check process. I fully understand and respect the importance of firearm safety regulations and background checks. My concern is not with the process itself but with the way I was treated. During the interaction, I experienced what I perceived as a hostile and unprofessional attitude from staff members. I was asked additional questions that had never been explained during the original transaction, and instead of receiving clear guidance, I felt as though I was being treated with suspicion. As a woman whose primary language is not English, I felt that the communication lacked patience, professionalism, and respect. Important information regarding additional procedures and possible delays was not properly explained until much later in the process. The experience became so uncomfortable that I decided to cancel the purchase. A supervisor became involved, but he was not wearing visible identification. Although he eventually spoke to me in Spanish, the overall conversation felt intimidating rather than helpful. My issue is not with the legal requirements involved in firearm purchases. My issue is with the poor customer service, lack of communication, and the way I was made to feel throughout the interaction. No customer following the law and complying with all requirements should leave a store feeling embarrassed, intimidated, or unfairly scrutinized. I hope management reviews this incident and takes steps to improve employee training, communication, and customer service standards. Note: I used this email because I am scared now from retaliation.

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