DSW Designer Shoe Warehouse

Reviews

• SM

  Steve Medford

  4 days ago
  5.0
  Excellent service Friendly Knowledgeable and helpful staff Efficient Service with smiles
• AC

  Ava Chen

  5 days ago
  5.0
  Love coming here favorite shoe spot! Pretty stocked, very clean, fairly good deals! Kaylee was super helpful at the register! Very friendly, welcoming, and asked all the right questions! She informed us about this new $8 shoe protection spray machine they have which was such a steal that lasts 2-3 months! And you can bring in any shoe for them to spray. Great experience!
• RL

  Real Estate Lady

  Aug 8, 2026
  2.0
  Very nice helpful staff but on this particular day I want to return a pair of shoes that I purchased for my daughter and she wore them to a graduation for 2 hours. And we tried to bring back with you because it was too narrow and pressing on her toes. They refused and said that it was not their policy, and that other retailers also have the same policy that you can bring anything back ever once you buy it. I thought it was the most ridiculous thing I've ever heard.Because if you're a product does not suffice with the person who purchased it , you should be willing to take it back provide what they need. I've been shopping here for years. I shant not anymore💯💯
• GS

  Giuseppe Saponieri

  Jul 20, 2026
  1.0
  Twice and not reimbursed. shoes used one time each. broken. Forget the customer service. They don't help. Purchase two times and repaired two times. They have low quality products. Do not buy!
• KK

  Kevin Kobayashi

  Jul 12, 2026
  5.0
  Acelynn made everything simple and even saved me an extra $15... ty so much <3