Nordstrom Town Center at Boca Raton

Reviews

• DG

  Derrick Gillard

  Jun 26, 2026
  5.0
  Like most Nordstrom shoppers, we came in late but on a particular mission. A mission complete with it's challenges of body type and height constraints but none of it mattered! I repeat, none of it mattered because my wife and I came into contact with the most amazing consultant I've met at a Nordstrom and her name is Farideh. She was amazing, patient, kind and quite skillful. Farideh was so good that after we were done, I felt so good that I went down stair to get me something. Once downstairs I ran into Sonia in the men's department. I would have thought Sonia was a manager because of how busy she was organizing and feathering the clothing. When I got close, she struck up a conversation and we shared a quick laugh but I told her I was just looking. After a few minutes and 1 grand later, Sonia had won me and my wife both over with her genuine care, charm, passion and future desires to become part of the management team for Nordstrom. Something that hit home to me because to this day, I feel that Nordstrom remains the gold standard of the client experience. Lastly, I wanted to mention to other people that made a tremendous impact on me personally as a former Nordy employee. Irie in customer service on the 3rd floor back corner. This young man was the most positive and motivational human that I have come across in a long time is retail and he embodies Nordstrom perfectly. I totally saw myself in him and I know he will do big things for the company. Then there is Debbie, who was the MIC that evening and was everywhere. I first saw her in women's formal dresses, directing and giving leadership, then in women's shoes. At this point I just had to speak with her as her presence was pure Nordstrom and her 24 years of loyalty was evident. She was so very kind and helpful. Overall, these four people; Farideh (Pacesetter) Sonia (Future Nordstrom Leader) Irie (Future Nordstrom All-star) and Debbie (The John W. Nordstrom Award) if she hasn't received it already, is quite deserving. I just love Nordstrom and always will. If you look to interact with these individuals you will too.
• KW

  karolina wesolowski

  Jun 21, 2026
  5.0
  Alot of selections, great sales
• AA

  Abril

  Jun 19, 2026
  5.0
  The Charlotte Tilbury counter inside Nordstrom is absolutely amazing. The products are outstanding and truly live up to their reputation. What made my experience exceptional, however, was Michelle. Her customer service is first-class—friendly, professional, patient, and extremely knowledgeable about every product. She took the time to understand my needs and recommend the best options for me without any pressure. If you visit the Charlotte Tilbury counter at Nordstrom, I highly recommend asking for Michelle. Her service makes all the difference and turns a great shopping experience into an exceptional one. I will definitely be back! ✨
• KW

  Kareem W

  Jun 18, 2026
  5.0
  Great atmosphere and knowledgeable ladies working the perfume area.
• TV

  Tuna Valz

  May 31, 2026
  5.0
  I had such a great experience with Aisha. She didn’t just help me choose clothes; she also gave me wonderful recommendations for Father’s Day gifts for my husband. She was very patient, organized, and detail-oriented throughout the entire experience. Nordstrom is very lucky to have an employee like her. It had been a long time since I felt truly listened to by someone who wasn’t just trying to make a sale, and that made me very happy. Thank you, Nordstrom!

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