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Ray-Ban

3.6
(84 reviews)

Business Details

19575 Biscayne Blvd, Aventura, FL
33180, United States
(786) 606-0253

About

Sunglasses StoreFashion Accessories StoreRay-Ban
RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.

Location

Ray-Ban
19575 Biscayne Blvd, Aventura, FL
33180, United States

Hours

Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 9:30 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:30 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:30 PM
Sunday11:00 AM - 8:00 PM

Reviews

3.6
84 reviews
5 stars
49
4 stars
6
3 stars
0
2 stars
1
1 star
28
  • SR
    Stephen Richard
    Jun 18, 2026
    1.0
    The sales people are rude and they damaged my item and tried not to take ir back
  • DG
    Daniela Gonzalez
    Jun 6, 2026
    1.0
    I visited this store seeking assistance with my Ray-Ban Meta glasses, which are less than a year old and already malfunctioning despite their high price. Unfortunately, instead of receiving help, I was sent back and forth between different locations. Sunglass Hut told me to go to a Ray-Ban store, and when I went to the Ray-Ban store, I was told to contact Sunglass Hut again. In the end, the only assistance I received was a phone number and no actual support or resolution. No one seemed willing to take ownership of the issue or help me move the process forward. As a customer, this experience was extremely frustrating and disappointing. For a premium product that cost hundreds of dollars, I expected much better customer service and after-sales support.
  • BD
    Brian Dawson
    May 19, 2026
    5.0
    John was of excellent service he’s very friendly and helped me quickly getting my ray bans exchanged !!!
  • MT
    Mar T.
    May 19, 2026
    1.0
    I visited the Ray-Ban store at Aventura Mall on the morning of May 17 2026. Unfortunately, the customer service experience was very disappointing. Both sales associates had an unfriendly attitude during the entire interaction. The male employee looked annoyed the whole time and did not make me feel comfortable asking questions. The female associate who assisted me during my purchase was also rude. While I was paying, I took my card out a little early by mistake, and she visibly rolled her eyes at me. It felt very unprofessional and unnecessary, especially during a simple purchase interaction. I still completed my purchase, but the overall experience felt unwelcoming and unpleasant, which is not what I would expect from a premium retail store. I hope management can address this and improve the customer service experience for future customers.
  • LG
    Lautaro Gimenez
    May 16, 2026
    4.0
    Large variety , they explained and showed me the meta glasses . They are too heavy .

Frequently Asked Questions About Ray-Ban

Where is the Ray-Ban store in Aventura located?

The Ray-Ban store is located at 19575 Biscayne Blvd, Upper level 1137, Aventura, FL 33180, United States.

What are the Ray-Ban store hours in Aventura?

The Ray-Ban store is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 11:00 AM to 8:00 PM.

Brand Certified Facts from Ray-Ban

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Certified July 12, 2026Yext Knowledge Graph
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