Nordstrom Aventura

Reviews

• MI

  Maria Gabriela Induni

  May 10, 2026
  5.0
  Las empleadas fueron muy amables y nos ayudaron a reservar prendas online, que no estaban disponibles en la tienda.
• SR

  Sarah R

  May 9, 2026
  1.0
  Wow!! I was approached by Margarita at the beauty department today on May 9th and she was extremely hostile. Felt very uncomfortable speaking with her. When I mentioned Narciso Rodriguez was my signature scent and asked what the gift with purchase was, she proceeded to say that it depended how much I spend. She even said, Parfums de Marly is a more exclusive purchase.. I kept trying to walk away but anything I said she responded with belittling comments. I had wonderful interactions with other beauty advisors on the floor that day but Margarita seemed to only care about making a sale. Negative experiences like this make being a Nordstorm customer simply unappreciated.
• LM

  Lavie Mitchell

  May 3, 2026
  5.0
  Kids shoe department would be LOST without MS NAYA. THE EPITOME OF EXCELLENCE AND CUSTOMER SERVICE!! Bar not the best service at this Nordstrom in kids shoe department!! Attentive and attention to detail. I will hope her supervisor sees this and understands her incredible dedication and service to Nordstrom customers. Thanx NAYA. You are appreciated.
• KP

  Kelsey Pineda

  Apr 24, 2026
  5.0
  After starting with a bad experience and having my package stolen, the manager Estefania was able to help me reorder my package and turn my experience around no hassle !! I am soooooo content and can’t wait to receive my merchandise!
• LS

  Ligia Sanchez

  Apr 11, 2026
  5.0
  So, after being judged at Merrick Park, I found myself visiting the Aventura Nordstrom store. I had received a Michelle watch from their sister store, Nordstrom Rack, and needed help resizing it. Upon arrival at Merrick Park, the sales associate was rude and quickly judged that it wasn’t the latest model. However, after some persuasion, he finally complied and resized it. On my second visit I decided to go to the Aventura location, I was immediately greeted by Erwin, who went above and beyond to make me feel valued as a customer. He went out of his way to resize my new watch without judgment and provided me with his expertise. A few months later, I returned to pick up a box for my second watch that had been delivered without it. Erwin immediately recognized me, even amidst the bustling store. Nordstrom Management, please know that you have a gem as an employee!

Frequently Asked Questions About Nordstrom Aventura