DIOR

Reviews

• BA

  Brandon Arce

  Jun 1, 2026
  1.0
  I had a very disappointing experience at the Dior store in Aventura Mall on May 30, 2026. What made this experience especially disappointing is that it felt as though I was being judged based on my appearance. Neither the associate nor anyone else in the store knew anything about me. I work as a reverse thrust mechanic for private jets in the aviation industry, and my coworker also works in aviation. We came into the store as paying customers looking to purchase a Dior fragrance, not to be judged or dismissed. I visited the mall with a coworker while shopping for clothes, shoes, and a fragrance before an upcoming cruise vacation. After searching for a Dior fragrance, I was happy to find the Dior store and decided to go inside. The security staff at the entrance were extremely polite and welcoming. They asked what I was looking for and directed me toward the fragrance section. Unfortunately, my experience changed completely once I spoke with one of the sales associates, I did not ask her name, It was a young white skinny lady As soon as I approached, the associate looked me up and down and told me someone would help me when they had a chance because everyone was busy with customers. However, it did not appear that she was assisting anyone at the time. She then asked what I was looking for, and I explained that I wanted to purchase a men’s fragrance. Instead of helping me find what I was looking for, she pointed toward some perfumes and then told me that I was in a private customer area. She suggested that I go to Macy’s if I wanted to buy a fragrance. I was shocked by the way I was treated and felt completely unwelcome in the store. I walked out without making a purchase. The security staff were once again courteous and even asked what fragrance I had been looking for, but by that point I no longer felt comfortable shopping there. It’s really bad the way they treated me just because how I look like without knowing that I can afford anything that I like wherever I’m at Her costumer service it’s horrible…
• WW

  WorldOfSofiya

  May 20, 2026
  1.0
  The female workers are VERY hostile and difficult to work with. Terrible customer service from them, went to Bal Harbour instead after interacting with them.
• CK

  Chirika Kuroiwa

  May 9, 2026
  5.0
  Cute
• DH

  Denzil Herrera

  Apr 10, 2026
  5.0
  I had an awesome experience at Dior with Susan not only I want The perfume I want it but also left the store knowimg much more about perfumes , just because she want it to share her knowledge! Thank you.
• JK

  Joshua Kim

  Mar 26, 2026
  5.0
  Sara was a great help& kind. Thank you very much

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