Christian Louboutin Nordstrom Aventura Men

Reviews

• TT

  tianna tanelus

  Jun 3, 2026
  1.0
  Terribleeeeee customer service ! I bought a pair of really high heels (150mm) they were my birthday heels. I was excited to get them and try them on as Iv been waiting for CL to bring them back . I went into the store when Natalia (manager ) was there. I was trying them on with my friends and asked if i could try on a larger size . Out of annoyance She proceeded to tell me i don’t need a larger size because CL heel sizes get bigger in length not width so if i got a bigger size they wouldn’t fit and slip off ? How would you know that if you didn’t even give me the opportunity to try on a larger size . I then came back two days later to see if there was another shoe i could exchange them for when i walked in i wasn’t greeted . I politely said “hi im back” and she blandly said “welcome back” annoyed . I expressed that the shoes hurt really bad and don’t know what to do . And she responded by saying “well did u break them in” and i said iv been trying too, Iv been walking in them and I’m thinking of returning them . And she said “well i already told you , you needed to be walking on a carpet in order for us to take them back, we won’t be able to take them back “ mind you she hasn’t even seen the heel nor was it physically with me that day . I work across the street and come into this store at least 2-3 times a month and everytime i come in there her customer service is disgustingly distasteful . Do better ! We pay thousands of dollars for shoes that are painful …the last thing i need is a snobby attitude when trying to enjoy a luxury experience .
• AM

  Andrew Maldonado

  May 1, 2026
  5.0
  I can’t say enough great things about the service I’ve received at Christian Louboutin, especially from Adrian. He is hands-down one of the best sales associates I’ve worked with. Adrian takes the time to truly understand his clients’ personal style, preferences, and sizing, making every shopping experience feel personalized and seamless. What sets him apart is his attention to detail and genuine care—he doesn’t just help in the moment, he builds lasting relationships with his clients. He always keeps me updated on new arrivals that align with my style and makes sure I never miss pieces that fit both my taste and size. That level of thoughtfulness and service is rare and exactly what luxury shopping should feel like. If you’re shopping at Christian Louboutin, I highly recommend asking for Adrian.
• DJ

  Donovan Johnson

  Apr 6, 2026
  5.0
  I am writing to formally express my strong support and advocacy for Jennifer, one of your Assistant Client Advisors, whose professionalism, sales acumen, and client engagement abilities are operating well beyond the scope of her current title. Jennifer consistently delivers a level of service that distinguishes her from her peers, and Jennifer represents the very standard of excellence that your organization should be proud to elevate. As a client who values both service excellence and integrity—especially within a premier environment such as Aventura Mall—I find it important to recognize Jennifer for her exceptional performance. Jennifer’s ability to create a refined, personalized experience is unmatched, and Jennifer has demonstrated a level of attentiveness and strategic selling that directly drives loyalty and repeat business. Jennifer embodies what a true Sales Representative should represent: refined communication, emotional intelligence, and an advanced understanding of client needs. My experience working with Jennifer was not transactional—it was curated and intentional. Jennifer has the rare ability to connect, advise, and convert, and Jennifer consistently performs at a level that exceeds expectations for her current role. It is, however, concerning to observe that Jennifer’s contributions may not be fully credited in alignment with her performance. When Jennifer generates value and that value is attributed elsewhere, it creates both an internal and external imbalance. Clients like myself recognize Jennifer’s impact, and when Jennifer’s efforts are not properly acknowledged, it directly affects our perception of the brand and where we choose to spend. To be direct yet respectful: if the current structure allows others to benefit disproportionately from Jennifer’s efforts, it undermines the integrity of the client experience. Jennifer has earned the right to be recognized for her individual performance, and Jennifer should not be in a position where her work elevates others without appropriate credit. From a business standpoint, promoting Jennifer to a Sales Representative role is not simply warranted—it is strategically necessary. Jennifer’s presence directly influences my decision to shop, and Jennifer is the reason I return. When Jennifer is empowered and recognized, it strengthens client loyalty. Conversely, if Jennifer’s contributions continue to be overlooked, it does impact whether clients like myself will continue to shop at Aventura Mall. Jennifer represents the type of professional who attracts and retains high-value clientele. This message is written as both advocacy and constructive insight. Jennifer has already demonstrated that she operates at the level of a Sales Representative, and Jennifer has proven her ability to drive both revenue and relationships. The appropriate next step is to formally recognize Jennifer through promotion, proper commission alignment, and acknowledgment of her individual performance. I strongly encourage leadership to review Jennifer’s contributions with the seriousness they deserve. Elevating Jennifer is not only the right decision for Jennifer—it is the right decision for the organization. Jennifer is an asset, and Jennifer should be positioned accordingly. Respectfully and confidently, A Loyal Client & Advocate
• YY

  Yevhenia

  Oct 18, 2018
  5.0
  Great personal working there 👍🏻