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Business Details
About
Miscellaneous Retail
Hello everyone we are a small local store who have been with the new castle farmers market for 31 years. We are happy to provide the freshest hand twisted pretzels, rolled pretzels dogs, salted and cinnamon pretzel bites and our new pizza pretzels
Come on in Friday through Sundays for your hot and salted pretzels we will be happy to fill any order you have from 1 to a hundred and everything between.
Hope to see you soon
The Pretzel Factory
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.