Greetings from the entire team at Dover Commons. We hope you will enjoy tax-free shopping in our outdoor community center boosting a dozen stores ranging from apparel to entertainment to services. You'll find all of your favorites, including Boot Barn, Chuck E. Cheese's, Plato's Closet, and more! Conveniently located adjacent to Dover Mall and just off of US Route 113, one mile south of Scarborough Road, Dover Commons serves the entire Delmarva Peninsula, including Kent, Sussex, and New Castle counties and beyond.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.