Ralph Lauren

Reviews

• NN

  Nikki

  Jun 24, 2026
  5.0
  This store has great selection and Ali was super helpful. Definitely worth a visit!
• II

  iudexnoncalculat

  Jun 14, 2026
  5.0
  Eine sehr schöne Filiale von Ralph Lauren.
• GB

  Graham Berry

  May 31, 2026
  1.0
  One of the worst retail experiences I’ve ever had. My wife was looking for a pashmina for a wedding we were attending. The saleswoman, Kayla, found something my wife liked, and said she had to ask the manager the price because she didn’t know and it was the last one left. Kayla only told us the price AFTER she ran my wife’s card: $990. My wife immediately asked for the transaction to be reversed, and Kayla gave her a hard time about it! After she practically tried to steal our money! This is a terrible place to shop with predatory sales people. AVOID AT ALL COSTS. THERE ARE MUCH BETTER PLACES TO SHOP IN GEORGETOWN.
• HL

  Hannah Lewis

  May 19, 2026
  2.0
  Unfortunately no matter how nice as the staff might have been, the service was disappointing. I had a pair of jeans to get tailored and I thought it would be so simple for them to do, nothing major. The first time I went in, I had an exchange to do in addition to getting the pants tailored. When I went to pick the jeans up two weeks later, the jeans were cropped too much and when I said that I didn’t like them, the tailor just shrugged, like oh well. And he actually said, “I can’t make them any longer” and walked away. I am not a difficult customer and I really tried to be okay with the awkward length. But upon closer inspection, the two pants legs weren’t even the same length. One pant leg was off by a quarter inch. Thankfully they had another pair in my size which they had to start from scratch. I again waited two weeks and just picked them up. I had specifically requested to keep the original hem which the first time they did, but not the second time. The pant legs were even this time, thank God. But again, not the hem that I asked for. And now there are rips and one obvious scissor cut in the pants. I don’t know what to say, an amateur would have done a better job. Not only did I have to go out of my way to make an extra trip, wait over a month to get my pants back, but they can’t even handle a simple hem. Unfortunately I won’t be back which is too bad. They have a large inventory.
• JD

  John Doe

  May 12, 2026
  1.0
  The black female salesperson, Clover, was standing around so I asked if she could help me check out, and she responded that because she didn’t help me choose the items, whoever originally helped me would have to complete the purchase as well. But that original salesperson was busy with other customers so I had to wait 15 minutes even though Clover just stood around after refusing to help me. This was shocking. What made the experience worse was the overall attitude and demeanor. She came across as dismissive and unwilling to help from the start. I noticed that she selectively addressed other customers politely with “sir” and “ma’am,” while responding to me with short, dismissive “uh-huh”s. The contrast in how she treated different customers was very noticeable and disrespectful. I sure would hope Clover was not trained to act this way. The store should train their employees to provide at least minimum respect to customers. I will not be returning here.

Frequently Asked Questions About Ralph Lauren