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Brand Certified

J.Crew

3.7
(130 reviews)

Business Details

3077 M Street NW, Washington, DC
20007, United States
(202) 333-3053

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
3077 M Street NW, Washington, DC
20007, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

3.7
130 reviews
5 stars
65
4 stars
22
3 stars
9
2 stars
8
1 star
26
  • LL
    LL Lou
    Aug 14, 2026
    2.0
    After reading through jCREW’s reviews, I can now understand why the store has such a low rating. Two things really stand out: management does not seem to respond to the concerns customers are raising, and the customer service is lacking. When the only person greeting customers is the security guard, rather than the employees who are there to assist them, that says a lot about the overall customer experience. Customers should feel welcomed and valued when they walk into a store. Management needs to pay attention to these reviews and take the concerns seriously if they want to improve the store’s reputation and customer service. I want to give more stars to the security guard but they are there during the hardest job protecting the products there.
  • HR
    Hector Rivas
    May 15, 2026
    5.0
    A little surprised by the bad reviews but honestly I had a welcoming experience and would recommend this jcrew. Hopefully the past issues get resolved
  • TL
    Tara Lohani
    Mar 30, 2026
    1.0
    Very rude
  • KM
    Kevin Massie
    Mar 17, 2026
    5.0
    Edmee was extremely knowledgeable, professional and customer savvy. Made for a wonderful shopping experience. The store is pristine.
  • RR
    Roberto Ruiz
    Mar 9, 2026
    5.0
    Preciosa tienda, variedad de ropa y otros productos para mujer, hombres y niños. Buen gusto y calidad

Frequently Asked Questions About J.Crew

What are the store hours for J.Crew in Georgetown?

J.Crew Georgetown is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Does J.Crew Georgetown offer in-store pickup?

Yes, J.Crew Georgetown offers in-store pickup services.

Brand Certified Facts from J.Crew

This information is certified by J.Crew and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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