ALO

Reviews

• AA

  Adrienne “Adri”

  Jun 30, 2026
  2.0
  Customer service is not the best
• JB

  Jamie Bravo

  May 23, 2026
  5.0
  Love my jacket AlO 😘
• DD

  D

  May 15, 2026
  1.0
  I went to this location on Wednesday to make a return. The return process was going fine until the employee messed up my order, and the manager had to step in to fix it. She had a very bad attitude, and the whole process took much longer than it should have. Honestly, the experience gave off a racist undertone. I’m not sure what was going on that day, but I would suggest staying away from this location. Very unprofessional, unfriendly, and disappointing experience.
• JS

  James Scissom

  May 12, 2026
  4.0
  I definitely recommend utilizing the in-store pickup option for this location! You save on shipping fees and avoid the week-long wait for delivery. As for the Georgetown store itself, it can feel a bit chaotic inside. When I went to get my order, the pickup process was a bit confusing. I was directed to get in the main checkout line, but another associate ended up helping me while I was waiting. Even though it was busy and a little disorganized, every single staff member I interacted with was friendly and helpful.
• ER

  Ender1995 Rodriguez

  May 8, 2026
  1.0
  What a terrible store! I’m a delivery driver, and I went to pick up an order; after 30 minutes, they informed me that they couldn't find it. The service is abysmal—both for customers and for drivers.

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