The SoNo Collection

Reviews

• JJ

  Jasmine Jones

  2 days ago
  4.0
  Cheap parking. Wish they had more food places in there but nonetheless it’s a nice mall
• MC

  Mikey Cespedes

  May 9, 2026
  1.0
  I honestly don’t understand how Starbucks stays open at this location. Every time I come here, it’s the same experience. There’s always a bunch of teens behind the counter laughing, joking around, and not paying attention to what they’re doing. It feels more like a hangout spot than an actual workplace. I’ve ordered the exact same drink multiple times, and somehow they manage to mess it up every single time. It’s not even a complicated order. At this point it feels like they just don’t care. On top of that, the customer service is rude and dismissive. No accountability, no effort to fix mistakes, just attitude. If you’re expecting the usual Starbucks quality, you definitely won’t find it here. Honestly, save your time and go to a different location.
• AF

  Ant F.

  May 3, 2026
  4.0
  Pretty mall in a very centralized location; if they can house shops similar to those offered at Danbury Fair, this mall may see an increase in shoppers/foot traffic
• SJ

  Sopnil Jahid

  Apr 28, 2026
  5.0
  Very nice and clean for quick shopping and hangout with love ones
• EK

  Emily Kaplan

  Apr 18, 2026
  3.0
  Charging for parking is a seriously ignorant and poor decision when it’s free at every other mall in Connecticut that I’ve been to. Especially considering the vast sea of empty spaces next to me any time I do come to a store here. This, and the fact that you make yourselves an inhospitable and unwelcoming place for a teen after school hangout spot by refusing to have a real food court, are the two worst decisions you could have made and will probably be nails in the coffin alongside this absurd farce with the fake Sally’s Apizza opening dates. Getting to see dogs out and about while I shop is definitely a plus and obviously there are stores here that we would have previously had to drive ages to shop at without this mall so clearly some decent choices were made, let’s repeat that re: parking.

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