For over 40 years, Black Swan Hearth & Gift has been transforming houses into havens, one hearth at a time. More than just a fireplace store, Black Swan offers a curated collection of home goods and gifts alongside their stunning fireplaces, stoves, and inserts. Envision cozy evenings by the fire and unforgettable outdoor gatherings with their exceptional outdoor living solutions. With showrooms in Newtown and New Milford, CT, Black Swan Hearth & Gift provides expert guidance, installation, and service, ensuring craftsmanship and customer satisfaction. Discover the perfect balance of comfort, style, and enduring quality for your home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.