This profile is uncertified and using publicly sourced data
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Business Details
About
Shopping MallParking Garage
The Shops at Yale is a vibrant collection of 70+ local boutiques, national retailers, cafés, restaurants, and attractions located in historic Downtown New Haven, surrounded by Yale University. Discover popular stores like Apple, lululemon, J.Crew, Urban Outfitters, and unique local favorites, all within a walkable district. Enjoy casual bites or full-service dining at destinations including Union League, Villa Lulu, Shake Shack, and more—plus year-round events, seasonal celebrations, and convenient parking nearby.
Location
The Shops at Yale
Broadway and Chapel Street Districts, New Haven, CT
06511, United States
Hours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 AM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 AM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 AM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.