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Brand Certified

J.Crew

4.0
(61 reviews)

Business Details

29 Broadway, New Haven, CT
06511, United States
(203) 624-7101
https://stores.jcrew.com/us/ct/new-haven/29-broadway

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
29 Broadway, New Haven, CT
06511, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.0
61 reviews
5 stars
33
4 stars
14
3 stars
4
2 stars
2
1 star
8
  • JL
    Jennifer L.
    5 days ago
    1.0
    I walked in and said hello to the salespeople and they both fully saw me and didn’t say anything back. Then they were whispering about something completely unrelated (socks running out) and didn’t say anything beyond that. I feel like the service from this store is consistently bad so I wouldn’t recommend.
  • ML
    M L
    May 18, 2026
    5.0
    Clean, bright, beautiful store and excellent, knowledgeable (but not intrusive) staff. Shout out to John who was great (and wildly patient).
  • AD
    Amy Fraler Delgado
    Apr 20, 2026
    5.0
    On my recent trip to New Haven, I didn't pack clothes appropriate for a heat wave. Maddie at the New Haven J.Crew location went above and beyond with her service, even steaming my purchase so I could quickly change into something more appropriate for the weather. Thank you again for your help!
  • JM
    Jake Morrisson
    Dec 19, 2019
    1.0
    The manager was extremely rude when I was making a return that was sent to me. I was returning the item because it was ordered in the wrong color by one of the employees the week before. This store is mismanaged

Brand Certified Facts from J.Crew

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Certified October 04, 2026Yext Knowledge Graph
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