A community treasure since 1930, the New Canaan Thrift Shop is housed at its landmark corner location at 2 Locust Avenue. The New Canaan Thrift Shop is one of the oldest volunteer-run thrift shops in the country and all proceeds directly benefit the patients of Visiting Nurse & Hospice of Fairfield County, an affiliate of Waveny LifeCare Network.
The New Canaan Thrift Shop is open from 11am-4pm, Monday through Friday and Saturdays from 9am-1pm. Donations will be accepted 9am-12noon, Monday–Friday.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.