ALO

Reviews

• AA

  Acceptance Account

  Mar 22, 2026
  1.0
  Rare time I wish we could do zero stars. Very obnoxious store attitudes for meh clothing. Worse, I pointed out a flaw that was causing a seam to gap on pants and the management indifference amazed me. Two wears at best would be a hole and as I said, I didn't want a buyer to miss it and get stuck with (expensive) pants they wouldn't wear. As I left the store the pants were put back on the shelf! Poorly made clothes, bad management, I won't go back.
• LL

  Living Life

  Jan 25, 2026
  1.0
  It's just expensive plastic. Did I mention if you had the money in the first place that it's bad for skin??
• AL

  Alina Le

  Oct 19, 2025
  1.0
  Customer service is terrible here. Most of the female employees here give off high school mean girl vibes. I asked several people for a different size in a shirt and no one got back to me whether it was in stock or not after telling me they were going to check in the back. Not only that but they were quick to help other customers in the fitting room who came in after me asking for different sizes but left me waiting for 20 minutes for nothing. You’re better off just ordering alo online than coming here. Go to lululemon instead if you happen to stop by the mall.
• CG

  Cari Anne Goodwin

  Oct 4, 2025
  1.0
  love the brand but the staff in the west farms mall do not listen. They have no customer service skills.

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