Vans Outlet

Reviews

• PC

  P Cruzer

  May 22, 2026
  5.0
  Charlie at the outlets is awesome helped me quickly and was very attentive and nice… very quick to fix the problem recommend for sure
• LC

  lisa cruz

  May 22, 2026
  5.0
  Charlie the manager was absolutely amazing! Super helpful, friendly and willing to help immediately! Thank you Charlie for being a wonderful human! Vans is lucky to have you....
• JT

  Jeff Turner

  Apr 25, 2026
  5.0
  The manager Charley has an amazing way to connect with the clients and demonstrates a great understanding of excellent customer service. In addition, the team all have a high level of competency and want to help you out.
• CA

  Carol Austin

  Mar 24, 2026
  5.0
  We had such a great experience at the Vans Outlet in Castle Rock, and I have to give a huge shoutout to Charley! From the moment we walked in, he was incredibly friendly, helpful, and genuinely made the experience enjoyable. He went above and beyond to help us find exactly what we were looking for, offering great suggestions without ever being pushy. You can tell he really cares about customer service and takes pride in what he does. It’s not often you come across someone who makes shopping this easy and fun! The store itself is always well-stocked and a great place to shop, but it’s employees like Charley who really make the difference. We’ll definitely be back because of the outstanding service we received. B & C Austin
• DB

  Devonany Cabeza de Baca

  Feb 7, 2026
  5.0
  This is gonna be long. So for Christmas I bought my brother these tiger camo skate classic style shoes. Now my brother he ONLY wears VANS and has a single pair of crocks (this is important). I ship him the shoes (without the box because I shipped a large package and didn’t have the room ya girl had to play Tetris, lucky I scored high, this is important) My genius behind ordered the right shoes the wrong size, for a second year in a row. So my brother goes to his local store I. Florida, that he’s been going to for 25 FREAKING YEARS. And they said they can’t except the exchange because it doesn’t have the box. Yes, you can, I talked with customer service. The guy was being a lazy prick. Anyways, he shipped the shoes back and I went to return them, lo and behold, they’re sold out in store and online. Another store in cherry creek mall busted it and helped me locate these shoes in castle rock at the outlet. And thank goodness they held the shoes. They made the process quick and easy, which after the hoops I had to jump to get them was refreshing. Thanks for your help you guys.

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