Castle Pines Jewelers

Reviews

• MK

  Maureen KOWALSKY

  Aug 13, 2025
  5.0
  Wonderful experience. Lacy fixed my ring quickly.
• AO

  Andrea Ogg

  Mar 9, 2025
  5.0
  I love this jeweler! Castle Pines Jewelers repaired my wedding ring twice for me over the years (the ring was designed by a jeweler in another state). Their work is beautiful, the owner and her staff are so kind, and the prices are incredibly reasonable. Each time I enter the store I am greeted warmly and treated with professionalism, kindness and good humor. Keep up the great work— you are very appreciated in our community!
• MP

  Mary Palisin

  Dec 10, 2023
  5.0
  Great jewlery store! I am new to the area and had a few small repairs I needed. I stopped in and they fixed a loose diamond in my eternity band and a broken clasp on a vintage bracelet while I waited. They also gave me a quote on a stick pin conversion I plan to do after the holiday rush! They also have a really unique selection of jewelry, definitely not your average boring pieces you see in big box stores! Glad to have them I'm the neighborhood!
• CF

  Chad F

  Jan 28, 2013
  2.0
  I have never experienced such horrible service, quality, or integrity as Castle Pines Jewelers. My wife and I got our wedding bands and her engagement ring from them, and were shocked at the poor quality of the rings. Not only that, they took over 2 months to get our wedding bands to us, after messing up the order, and inscription. We finally got them 2 days before our wedding and couldn't believe how scratched up and cheap they looked. When we tried to contact them to discuss this, and see if we could exchange them, their employee Daryl was outrageously rude. Calling my wife a liar, and asking us why we hadn't paid for them. I told him we had tried to call after we returned from our honeymoon, and I was put on hold for a ridiculous amount of time. So I figured when they're ready to earn our business, they can work for it, and we'll pay them. We tried to speak to the owner, "Jeffrey" thinking he would want to know if one of his employees was acting this way, and it turns out he is just as bad, if not worse. He doesn't care about his customers or their happiness. I wouldn't recommend them to anyone, and am sick over how we were treating. Buying your wedding bands is suppose to be a happy occasion, and this place really made it a horrible experience.

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