Express

Reviews

• MM

  Moore

  Aug 23, 2026
  1.0
  Online orders were not fulfilled at the pickup time and I wasn’t able to get my order before a meeting. On top of this, this location’s stock is not accurate. They keep cancelling orders. Go to a different location, the Park Meadows location is better.
• MG

  Michaela Griffin

  Aug 17, 2026
  5.0
  I’m writing this review to highlight exceptional customer service shown by the staff at this location. Almost two Saturdays ago, I went to this store to pick up some items that I had called in to be placed on hold. Once I got there, the items weren’t located in the hold area. Since I’ve worked retail, I figured that possibly when I called to place the hold that the items could’ve been sold or possibly the inventory wasn’t reflecting correctly online. Andrew and another young lady searched high and low to try to locate the items that I had called about and after a thorough look over, they weren’t able to be found. Andrew continuously checked up on me and assisted me with other alternative items. While looking around each employee made sure I was being helped. Not often do you receive great customer service and because everyone was so kind and thoughtful I still made purchases although the items I intended to purchase weren’t available. Thank you to this staff. Your customer service isn’t overlooked and you are appreciated!
• MC

  Mario Cruz

  May 27, 2026
  1.0
  Very disappointing experience at this store. I have been a loyal customer and member for years, and I’ve never been treated this badly before. My name is Mario Cruz, and all I did was ask for a different size. Instead of helping me, one of the girls working there immediately gave me an attitude and started saying she had worked there for 10 years, even though I never said anything disrespectful or offensive to her. After that, her coworker completely changed her attitude toward me as well, and I felt attacked instead of helped. Customers should be treated with respect, especially loyal ones who have supported the store for years. Please hire employees who know how to treat customers professionally instead of making them feel uncomfortable for asking a simple question.
• CH

  Charish Harvey

  Nov 15, 2020
  5.0
  Cindy at the aurora mall location was amazing! I came to her today with a really complicated task and she handled it with such ease and gave me no worries. I was really grateful for how chill she was throughout the process and it actually turned out pretty painless. I was super satisfied leaving the store. She’s a rockstar!

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