Valentino’s fashion is displayed through the Haute Couture and Prêt-à-Porter lines for women and for men and through the Valentino Garavani accessories lines that include shoes, bags, small leather goods, eyewear, scarves, ties and fragrances.
Valentino offers you the possibility to pick up the items you ordered online for free in a boutique.
Select “Pick up in boutique” as the shipping address for your order and choose which boutique you would like your items delivered to.
You will receive a Shipping Confirmation email as soon as your order has left the warehouse. If your order contains more than one item, you may receive separate Shipping Confirmation emails. You will be contacted by the boutique staff as soon as your order is ready to pick up.
You can book an appointment at a Valentino boutique to discover our collection and receive assistance from our dedicated staff.
Book an appointment, choosing the boutique and entering your information. You will be contacted by our staff to choose the time and date of your appointment.
The service is complimentary and is already available in some selected boutiques.
Reviews
4.4
7 reviews
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ES
Elizabeth Scheffler
Mar 12, 2025
5.0
What a magical store! I was in town for the X-Games a few weeks ago and stopped in. The staff was super friendly and helpful. Thank you so much! I will definitely be back!
AM
Alana Madden
Mar 5, 2025
5.0
I visited in Aspen last week and had the most incredible service at Valentino. It was my first time shopping the brand and the lovely staff were so welcoming and helpful. A special thanks to Nancy who lead with excellence and also helped us get a coveted dinner reso!
LP
L Pagan
Jan 14, 2022
1.0
Terrible customer service. I called them because I am a huge fan of Valentino and can’t find a place in Denver to bring my items to be fixed. I have 3 Valentino items I need to fix. One is a pair of Rockstud ballerina flats which a stud is missing, also have a pair of Rockstud white sneakers and trying to find where can I buy new Valentino insoles and the last one, I own a Valentino crossbody flap metallic bag and the color is fading…. I called yesterday and someone was going to find out and promised to call me back and they didn’t. Of course, I called today again and a lady with an accent who answered the phone was so rude and condescending…I will give them 0 stars if 0 was an option. Worst experience ever. Very disappointing!
AF
Alice Lynn Feldman
Nov 26, 2021
5.0
Always loved Valentino. My associate Andrea in Aspen is excellent!
MW
Maddi Williams
Oct 3, 2021
5.0
We came in to window shop and was greeted by Mayuree. She was AMAZING. She knew so much about the product and was more than willing to grab us whatever we wanted to see and allow us to try on anything. She knows so much about what is trending and was honest with feedback when we were indecisive. My husband and I look forward to speaking with her for future purchases. Thank you, Mayuree!
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