Nordstrom Rack Topanga

Reviews

• AB

  Aramaies Baghdasraian

  Jun 25, 2026
  5.0
  Nice
• SP

  Shay Partovi

  May 20, 2026
  2.0
  There is a good selection of fine clothes but overhead music is TOO LOUD!!! Family and friends have also brought this up and so I mentioned it to the employees and the manger on multiple occasions. They agree that it is TOO LOUD but they say only corporate can lower it. The LOUD MUSIC makes it unpleasant to shop here. It seems to me that Nordstrom is uninterested in maintaining a comfortable shopping environment for its customers. It is also preposterous that I cannot submit feedback privately to Nordstrom without signing up on the website. There should be a contact email for customers to submit feedback to the store without jumping through hoops. Anyway, I try not to go there anymore since they don't seem to listen or care. . .I don't know what else to do to get through to them. . .
• NW

  Nanci Wales

  May 19, 2026
  1.0
  I never thought I would have to write this about Nordstrom since I spend thousands of dollars with them. I bought towels from Nordstrom’s brand, and the quality is horrible. They are already falling apart. I went to return them because of the poor quality, but they refused. I guess customer service is not their thing.
• JM

  John Maxwell

  May 6, 2026
  1.0
  Terrible experience! Was accosted by a security guard named Omar claiming that I had stolen a pair of shoes. I have a permanent disability due to a nerve injury resulting in foot drop. Naturally, I had to try on a few pairs of shoes to see if I could walk I then without tripping but with no luck. Once I existed the store is when the harassment begun for them to ultimately admit they were mistaken but not after embarrassing me thoroughly!!! When requesting to speak with the store manger, Omar advised that there was no manger on site, which I found to be an immediate lie. I spoke with the manager instantly, along with the store manager. Awful experience and would recommend Nordstrom treat the disabled with respect. You’ve lost a lifelong customer! Will never shop here again!!!
• CP

  Crystal Pourfarid

  Apr 5, 2026
  5.0
  I would like to highly compliment to employees. I was served by an assisted by Joshua sometime around 8 PM on Saturday. I had a very intricate issue going on with a credit and Joshua had Malcolm his supervisor to come over and this young man had a smile on their face the whole entire time I’ve never seen this and Customer Service I am 40 years plus experience in customer service so I think the two of them provided outstanding Service professionalism smiles. They did more than what was required. Malcolm finished up everything we called your customer service and these two men were just both so attentive and I appreciate it so please commemorate and thank them for excellent five star Service this evening. thank you Crystal Pourfarid This is Easter weekend 2026 ps. these two gentlemen were on the front end by the registers

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