Shane Co.

Reviews

• JJ

  Jeremy

  4 days ago
  5.0
  They made it very comfortable and easy when I went in. First time buyer and looking for a wedding ring with some ideas in mind and they helped guide me through the process and made me feel more at ease about everything. There was only a normal sale of added pressure but I felt that was normal and they wanted me to feel more comfortable than anything. Thank you.
• JZ

  Jo Zunic

  May 7, 2026
  5.0
  We have been shopping at Shane Co. for over 15 years, and I’ve always been extremely satisfied with both the quality of their jewelry and the level of customer service. Their products are beautiful, well-made, and consistently exceed my expectations. I especially want to give a shout out to Lindsey for always being so helpful, attentive, and patient every time I visit. She truly goes above and beyond to make the experience enjoyable and stress-free. It’s rare to find someone so knowledgeable and genuinely caring about helping customers find exactly what they’re looking for. Thank you, Lindsey and Shane Co., for many years of excellent service and wonderful jewelry!
• DR

  Dennis Rankin

  May 2, 2026
  5.0
  We went to The Shane Co to look for our wedding bands for our wedding. We had an idea what we wanted but not exactly. Kent helped us with the options and helped us find exactly what we wanted. He helped us through finding exactly the rings we wanted and through the complete purchase, engraving and delivery. Thank you so much
• SL

  Shawn Leinweber

  Apr 28, 2026
  5.0
  So my future bride to be and myself went to Shane Co. in Walnut Creek to get ourselves engagement rings, knowing next year we will get married. The experience couldn’t have gone smoother. We both had a bit of anxieties going into the experience, as we weren’t sure if it would be a “used car salesman” type experience… we couldn’t have been more relaxed! Marissa was so thorough, not pushy and took her time with us showing so many rings for the both of us. Eventually she pulled one that was “the one” for my fiancé. Overall just a pleasant experience and when we went back to finally pick up the rings.. Marissa came running from the back to see how they all came out! What a great and personable experience. Lifetime customers right here.
• AB

  Arlene Boxley

  Apr 26, 2026
  4.0
  First time coming to Shane Co. Really busy place! We thought there was a sale or something but turns out, that's just typical of their store. Customer service was great, but we waited a lot since our sales person was helping us and other people at the same time. That would be my only negative. I appreciated them giving us time to look and take our time, but we waited quite a bit for our person to come back and help us. Lots of variety in the store as far as jewelry, and we did end up buying a ring. The parking lot is tight. It's literally an Office Max, Shane Co and Goodwill. All the spots were filled. There was a small parking lot across the street, which unfortunately my car got broken into. Was not happy about that.

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