Edible Arrangements

Reviews

• JD

  Joan Dim

  Jul 16, 2026
  1.0
  First time ordering from Edible Arrangements and extremely disappointed and will never order again. Reading other reviews, customer service is really bad. I did all the order and all transactions online, however, they do not provide a delivery window. The fruit arrangement was delivered the day of, but off the bat, it had a bad odor coming from the package. Once opened, the fruit had gone already bad even if no time had passed and my friend had to toss it. I reported the issue the same day through e-mail and have been receiving automated messages all week as I followed-up. I finally called this morning and the lady who returned my call, Angelina, was rude and condescending, and was not friendly and accommodating at all. When I mentioned I have not received any responses other than the automated ones, she made a comment and expected me to know that they are a franchise and separate from corporate that I have been e-mailing. She did offer to re-send the fruit but after the horrible experience overall, I decided to just request for a refund and bring my business somewhere else. She only offered a partial refund and I did not argue anymore at this point. She just hung up the phone after I accepted the refund amount. Please spare the stress and frustration and do not bring your business to this store.
• ZR

  Zulfi Rizvi

  May 26, 2026
  5.0
  Very good service and the fruit dipped in chocolate was fresh and delicious. I ordered balloons as well. Came in a very fancy insulated tote bag, was really impressed!
• MO

  Marva Ochoa

  May 23, 2026
  5.0
  Wow ! Sabrina was hands down amazing!! She was such a pleasure to speak with! The level of customer service was top-notch. She was so kind and so helpful with my order we need more people like Sabrina in the world thank you so much for all your help and kindness with my order.
• GS

  Gina Schneider

  May 15, 2026
  1.0
  I wouldn't even give them one star....ordered an arrangement yesterday at about 1pm, detailed need it by 12, I know it's impossible, but just as a severity precaution. I called at 12 and expressed the need for the detail. Mind you, their own website recognizes schools are generally only operating till 3pm! The woman that answered, told me, doordash and same days take priority and she'd start on mine, well the tracking said it was being crafted, but no phone call, no communication whatsoever at 2, 3, 4, and now 5 to say it wasn't ever going to show up! HORRIBLE SERVICE!!!!!!
• MM

  Michael Martinez

  May 13, 2026
  1.0
  Horrible. Tried to deliver Mother’s Day arrangement at almost 11pm Mother’s Day. Should not promise guaranteed delivery if you can’t do it. Ruined our Mother’s Day. Stored called on May 11,and only offered to deliver on May 12! Two days after Mother’s Day. I told him they should still send my gift but I want my money back too for this bs inconvenience. He said he would talk to “management.” Haven’t heard back from anyone 5 days later. Horrible experience and did nothing to try to fix