This profile is uncertified and using publicly sourced data
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Business Details
About
Cannabis Store
Welcome to The Hook, your neighborhood cannabis outlet on the vibrant Westside of Santa Cruz. We’re proud to offer high-quality cannabis at unbeatable prices, with a wide selection of flower, edibles, concentrates, vapes, and more. Our friendly and knowledgeable team is here to help you find exactly what you need—whether you're a seasoned connoisseur or canna-curious. Swing by for a laid-back shopping experience and discover daily deals, fresh drops, and local favorites in a welcoming, high-vibe space. Locally owned and deeply rooted in Santa Cruz culture.
Location
Hours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.