Tiffany & Co.

Reviews

• PC

  Pei-Tzu Chuang

  Sep 24, 2026
  1.0
  Please be careful and double check the price tag of the item and what they actually charged you for. I assumed that it Is Tiffany, a big chain store, so I didn’t double check, and it turned out that they overcharged me for $400. They did call me 10 days later to inform me, but then I had to go back to the store to sort things out. It was the trouble that never should have happened if they were careful to begin with. Even though I’ve been a repeat customer to this store, I am going to a different Tiffany store next time.
• LL

  luobo2

  Aug 27, 2026
  1.0
  I would give zero stars if I could. The customer service at this location was extremely disappointing, and store manager Justin was unable to give a clear or reasonable explanation of the issue. Instead of taking responsibility, he questioned why I was coming in to address a problem five months later — as if the delay somehow shifted the fault onto me, even when the issue originated on their end. It felt like the goal was to find a way to blame the customer rather than resolve the problem or take accountability.
• KD

  Keyu Dong

  Aug 7, 2026
  5.0
  Joy is honestly the most professional and helpful client advisor I’ve ever had. If you visit this Tiffany location, pls pls ask for Joy! She mentioned that sometimes people think she looks a little intimidating at first, but I promise she is the SWEETEST ❤️ I’ve had two wonderful shopping experiences with her. The first time, I was looking for a bracelet in a very specific size that had been sold out everywhere for a long time. I had asked several other sales associates and was always told they couldn’t find it, but Joy somehow managed to order the exact size for me! She even checked to make sure that the piece was brand new and had never been used as a display item. I really appreciated how much care she put into such a small detail. Joy is also incredibly knowledgeable about Tiffany’s products and history. The second time, I was looking for a key ring with a very specific design and size in mind. Since key rings aren’t exactly the most popular category, I honestly wasn’t expecting to get much help. But without Joy, I definitely wouldn’t have found the piece I wanted. The key ring that looked perfect from the photos online turned out to be much smaller than I expected in person. Luckily, Joy had prepared another option for me as well. From the website photos, I never would have considered that one because it didn’t look like what I wanted at all, but when I saw it in person, it turned out to be exactly the size I was looking for! She really listens to what you want, knows the products incredibly well, and genuinely puts effort into helping you find the right piece rather than just trying to make a sale. Highly, highly recommend her! 💙
• QN

  quynh nguyen

  Aug 2, 2026
  1.0
  I’m lowkey s
• MN

  Mai N. Nguyen

  Aug 2, 2026
  4.0
  I purchased this bracelet at the store in Valley Fair, and after it was sent to New York twice for adjustments, the spacing between the beads is now much wider than on the original bracelet in the store. It looks quite unusual and is noticeably different from what I purchased. I’ll be sending it back for a third adjustment, and unfortunately, the experience has not been stress-free.

Frequently Asked Questions About Tiffany & Co.