Malabar Gold & Diamonds was established in 1993 and is the flagship company of Malabar Group, a leading diversified Indian business conglomerate. The company is ranked as the 5th largest jewelry retailer globally with a strong retail network of 400 + outlets in 13 countries in addition to multiple offices, design centers, wholesale units, and factories across India, the Middle East, Far East, USA, UK, Canada & Australia. Malabar Gold & Diamonds also features an online store providing customers the opportunity to purchase their favorite jewelry from the comfort of their homes. Committed to responsible business practices, Malabar Group sets aside 5% of its profits towards ESG initiatives in every country of its operation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.