Their customer service needs a lot of work. They are lazy, refuse to fulfill online orders, and lack information on merchandise. Don’t recommend this store.
SB
Snehal Bhagwat
Apr 20, 2026
5.0
Abby at Alo Yoga was amazing—super quick, attentive, and incredibly helpful. She pulled together great sets and color options that felt perfectly tailored to me.
It honestly felt like I was shopping with a friend—she was so easy to talk to and made the whole experience fun and comfortable. Friendly, knowledgeable, and never pushy.
One of the best shopping experiences I’ve had!
PG
pamela olga garcia
Mar 23, 2026
2.0
My sister and I went to this store to browse some hoodies. We’re very indecisive, so it took us a while to decide what to buy. We came in around 10 AM on a Monday, and it wasn’t busy at all. Two girls approached us and asked if we needed anything, and we politely said, “No, we’re good.”
While my sister and I were talking about which size suited me better, another girl approached us with a judging look and asked if we were okay. My sister said, “Yes.”
When we were at the register, the second girl who had asked us earlier hand signaled to the others and said "they're good" —even though we were literally standing right in front of her. At the back of my mind, I was like “Wow, what great customer service you guys have!”
Then she proceeded with the payment and everything, and said, “Have a good day,” with the sweetest smile on her face.
FN
Froyd Newton
Mar 13, 2026
1.0
Honest question, do you train your employees to be hateful and rude? Every ALO I have ever shopped at has employees who lack basic common decency. Do better.
JJ
Jessica June
Feb 6, 2026
1.0
You’re better off buying from Alo online — the staff at this location incredibly rude. I understand not having the patience for customers after a long day, and I personally have a high tolerance for bad customer service since I’ve done my time in those positions, but I only said ‘thank you’ politely to the girl working the fitting room and got a silent stare. Like, girl??? Sorry I had the audacity to step into your place of work where you’re WORKING. Alo corporate needs to address this because their employees’ attitude, based off the rest of these reviews, is turning people away.
What kind of products can I find at ALO Valley Fair?
ALO Valley Fair offers an elevated wellness brand featuring studio to street clothing, yoga gear, and luxury performance skincare.
Where is ALO located?
ALO is located at 2855 Stevens Creek Blvd, Space 1645, Santa Clara, CA 95050, United States, inside Valley Fair.
What are the store hours for ALO at Valley Fair?
ALO is open daily from 10:00 AM to 9:00 PM.
What categories is ALO associated with?
ALO is categorized as a clothing store specializing in women's clothing, yoga, and fashion.
How can I contact ALO for inquiries?
You can contact ALO by phone at +1 408-914-2301.
Does ALO have an online website where I can shop or browse products?
Yes, you can visit ALO's website at https://www.aloyoga.com/ to browse and shop their products.
Is there a nearby location where I can enjoy tea or a cafe experience after shopping at ALO?
Rabbit Rabbit Tea, a bubble tea cafe and tea room, is nearby and offers a great spot to relax after shopping at ALO.
Where can I find other popular fashion stores near ALO at Valley Fair?
Nearby fashion stores include lululemon, Johnny Was, Express, Banana Republic, Ann Taylor, Diesel, and Fendi, making it easy to explore a variety of clothing options in the area.
Are there any entertainment options close to ALO in Valley Fair?
The Escape Game San Jose, an escape room and amusement attraction, is located nearby, providing a fun activity to enjoy before or after shopping at ALO.
Can I find accessories or jewelry near ALO at Valley Fair?
Yes, nearby stores like gorjana, Zales, and Panerai offer jewelry and fashion accessories near ALO.
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