lululemon

Reviews

• KG

  Kathy G

  Aug 16, 2026
  5.0
  Came in to browse the new colors for define jacket, they unfortunately didn’t have my size but the staff was super helpful and friendly!
• PW

  Pan W

  Aug 7, 2026
  1.0
  I usually don’t write reviews, but my experience today was terrible compared to other stores, specifically with a female worker. Coming into the store, she greeted and helped other customers who appeared older than I was, even though I was clearly looking around the store for help, and avoiding eye contact until I approached her. I wanted to exchange some items. When I showed her the items in my bag and as I was pulling them out, she asked “well, let’s see if these items are from lululemon?” After she saw the items, she stated “oh yes, this shirt is from lululemon.” I still have the tags on them and stated I can bring up the online receipt. I wasn’t able to exchange the items because of their policy, which I have no problem with because I’m at fault for missing the deadline, but it’s the condescending question that shocked me. If the items weren’t from your store, I wouldn’t have walked into the store. Working in retail, especially the front of the house, means having good customer service and she did a poor job.
• AD

  Andrew Dahlstrom

  Jun 3, 2026
  5.0
  They fixed the zipper on my jacket. I am very happy about this Lululemon store.
• JW

  Jason White

  Feb 25, 2026
  5.0
  Staff are nice and easy to talk to. My wife spends too much money here.
• EA

  Eman Ahmad

  Jan 16, 2026
  5.0
  Nathan at the hillsdale store is so knowledgeable and friendly!!! He helped me become a member because it was my first time shopping at Lululemon (I know, I know, super late in the game) but I really do love my first pieces that I picked up. The girl in the fitting room as well (tonight on 1/16 around 7ish) she was so kind and helpful! Can’t wait to shop again here.