Nordstrom Rack Oakridge

Reviews

• AV

  Archana Vahalia

  1 day ago
  3.0
  It’s smaller than other Nordstrom Rack shops. Too much inventory.
• JB

  Juliana Buchser

  May 12, 2026
  3.0
  Really used to be a very pleasant experience, but recently I visited the store and found that they’re locking things up like as if their customers are thieves and I am so sick of it and offended by these stores doing that. How about you actually have security that can catch the people instead of punishing every single customer that is not stealing probably the last time I’ll visit here
• EA

  Esraa Ammar

  May 12, 2026
  1.0
  Worst customer experience ever at this location. I was attempting to return two travel-size fragrances. One of them had small holes in the packaging because I had tried to open it before changing my mind and deciding not to keep it. The other fragrance had been opened and tested, but I did not like it. The employee initially agreed to return one item but refused the other because of the damaged packaging. I calmly asked for clarification because I was trying to understand the difference in how the two items were being handled. I also made it clear that I was completely willing to keep the item with the damaged packaging and that I did not have an issue with the policy itself. However, during the interaction, the employee became dismissive and told me to “please stop arguing,” in a tone that felt disrespectful and patronizing. I felt as though I was being spoken to like a child rather than a customer simply asking a question respectfully. I then asked to speak with a manager. The manager apologized and explained again that the damaged item could not be returned due to the packaging condition, which I understood and accepted without issue. My concern was never the policy itself, but rather the way I was treated during the interaction. The manager mentioned that she would speak with the employee, but the experience left me feeling very uncomfortable and unwelcome. I even expressed that if possible, I would avoid returning to Nordstrom Rack because of how I was treated. I believe customers should be treated with respect, even when store policies cannot accommodate a request. FYI; employee name is Elaine.
• DV

  DORA BELIA AMPARAN VALDEZ

  Apr 29, 2026
  5.0
  Good quality and plenty to choose from.
• MS

  Matt Smith

  Mar 28, 2026
  4.0
  Kinda pricey conpared to ross, marshalls, and tj maxx. Bur if you have time and patience you can fins aome good deals !

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