Brand Certified
J.Crew Factory
4.0(79 reviews)
Certified by J.Crew Factory • Oct 11, 2026
Business Details
1600 Saratoga Avenue, San Jose, CA
95129, United States
Certified by J.Crew Factory • Oct 11, 2026
(408) 871-2480
Certified by J.Crew Factory • Oct 11, 2026
https://stores.factory.jcrew.com/us/ca/san-jose/1600-saratoga-avenue
Certified by J.Crew Factory • Oct 11, 2026
About
Certified by J.Crew Factory • Oct 11, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ. Crew Factory Stores
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by J.Crew Factory • Oct 11, 2026
Hours
Certified by J.Crew Factory • Oct 11, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.0
79 reviews
5 stars
38
4 stars
20
3 stars
9
2 stars
4
1 star
8
- BBBalaJun 26, 20262.0Great clothes. Is on discount all year round. But staff in store are unaware of any additional discounts that could be applied even when asked explicitly. Check online for any extra discount codes that you can use. I lost 20% of additional discount as I didn’t check online. Called customer care to check if discount could be applied post purchase and they told to return the clothes to store and purchase again with the coupon. This was a big surprise.
- PSPariya SamandiJun 20, 20261.0Avoid this store – Terrible customer service from management This review is specifically regarding the store manager, Juniper. On June 3rd, I placed an online order for two pairs of jeans for my husband. They arrived on June 10th. My husband tried one pair and wanted to keep it, but decided to exchange the second pair with a smaller size. This morning, I went to the store to do a simple exchange. To my absolute shock, Juniper accused me of lying and claimed the jeans had been washed. The jeans still have all three original tags attached (the back tag, the inside tag, and the side tag). I pointed out how impossible it would be to wash a pair of jeans while keeping all the paper tags perfectly intact, but she refused to listen. After being a loyal customer at this store for almost 10 years, today was officially my last time shopping here. Save yourself the headache and stay away.
Frequently Asked Questions About J.Crew Factory
Where is J.Crew Factory located in San Jose?
J.Crew Factory is located at 1600 Saratoga Avenue, Space #10, San Jose, CA 95129.
What are the operating hours of J.Crew Factory?
J.Crew Factory is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Factory offer in-store pickup services?
Yes, J.Crew Factory offers in-store pickup for your convenience.
What types of clothing does J.Crew Factory sell?
J.Crew Factory sells clothing for women, men, and children, including styles for kids' Crewcuts.
What payment methods are accepted at J.Crew Factory?
J.Crew Factory accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is J.Crew Factory accessible for customers using wheelchairs?
Yes, J.Crew Factory has a wheelchair accessible entrance to accommodate all customers.
Can I schedule a private shopping appointment at J.Crew Factory?
Yes, private shopping appointments are available. Please call the store to schedule one.
What nearby dining options are available around J.Crew Factory?
Nearby dining options include Fresh Choice salad bar, Poke Bar (Hawaiian restaurant), Himalayan Magic Masala, Sushi Boat Restaurant, Smashburger, and K's Crepes & Cafe.
Are there other clothing stores near J.Crew Factory?
Yes, nearby clothing stores include J Crew, Gap Factory, Burlington Coat Factory San Jose, Payless ShoeSource, and T.J.Maxx.
What amenities can I find around Westgate Center near J.Crew Factory?
Around Westgate Center, you can find shopping, a shipping center at UPS Access Point, a dental care clinic, beauty salons like Blown Away Dry Bar, and entertainment options like Game Kastle - West Gate.
Brand Certified Facts from J.Crew Factory
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Certified October 11, 2026Yext Knowledge Graph
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