gorjana

Reviews

• BB

  Bilgehan Başpınar

  Sep 26, 2026
  2.0
  The staff is not effective and willing to help
• MZ

  Michelle Zhao

  Sep 4, 2026
  5.0
  fiona was lovely! super knowledgeable and helped me try on so many earrings to find my perfect stack :)
• AN

  Adiahya Navarro

  Aug 15, 2026
  1.0
  The staff are so unprofessional and unhelpful. As someone who owns over 10+ pieces from here, I still get profiled everytime I walk in. Staring but never asking if I need assistance.
• BR

  britt ritz

  Aug 10, 2026
  1.0
  Manager is RUDE! Employees don't approach you or even greet you. All they do is side eye you and go on their phones. Will be shopping at Los Gatos location where I receive better customer service. No need to have multiple employees on the schedule if nobody is willing to lend a helping hand or give a friendly smile.
• KC

  Kayla Chery

  Jun 16, 2026
  1.0
  The staff here are so incredibly rude and dare i say possibly colorist. I walk in, no greeting. Another girl (white) walks in and is immediately greeted and asked if she needs help with anything. I wait around for help as i planned to buy two pieces i really liked. I asked for help, but the vibes were so fake and bad that I just had to leave. Where is the customer service and willingness to do your job. I see that this mine isn’t the first complaint about the service. Gorjana Valley Fair definitely needs to clear the now staff and bring in friendly staff who care about the customers. Super disappointing.

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