Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 3251 20th Ave. in San Francisco, CA or shop the collection online.
Explore offerings from Express on 3251 20th Ave. in San Francisco, with popular find your fit., best dress list, men's jeans, and women's jeans available at this location.
The staff is not accommodating. I noticed a denim vest and there are only 2 size L on the shelf, the only 1 xs is on the model prop. I asked the staff if she can take the xs off from the model and let me try it on. She said they can only if I am pretty sure I will buy it. This is ridiculous and unreasonable “policy” for a clothing store. You need to put that on the flyer in front of your store, happy to see how customers react.
CK
Carlos Kronen
May 13, 2026
2.0
The store was closed and locked at 4pm on a Wednesday afternoon. I waited around for 45 minutes, then gave up and left. Unfortunately, I had driven for 30 minutes each way, so lost a couple prime hours trying to be a customer.
HU
Hula Underwood
Mar 2, 2026
5.0
Henry & Jaydyn has a excellent store. Clean. Helpful. Made me feel very welcomed in store.
Great example of the perfect employees & customer service. 5/5
NA
Nancy Aguilar
Feb 19, 2026
5.0
This store is so well organized, very clean and the clothing displays were on trend and appealing. I would recommend coming here to shop.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Stonestown hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
Express gift cards can be purchased in Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Stonestown currently hiring?
You can view and apply for open positions at Express by visiting https://www.express.com/g/careers/.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders to any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at 3251 20th Ave., San Francisco?
Express is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options does Express accept?
Express accepts American Express, Visa, Mastercard, Discover, Diners Club, and cash payments.
Does Express offer clothing for both men and women?
Yes, Express offers clothing and accessories for both men and women, including jeans, dresses, suits, and more.
Are there any popular restaurants near Express at 3251 20th Ave.?
Yes, nearby restaurants include Villa Enterprises and Blondie’s Pizza, perfect spots to grab a meal before or after shopping at Express.
What apparel and accessory stores are located near Express?
Nearby clothing and accessory stores include J.Jill, Foot Locker, Champs Sports, and Cotton On, offering a variety of styles and options for shoppers.
Are there any sweet treat shops close to Express?
Yes, you can visit Uncle Tetsu bakery, Godiva Chocolatier, and See’s Candies nearby for delicious desserts and chocolates after your shopping trip.
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