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CHANEL

3.8
(192 reviews)

Business Details

(415) 981-1550

About

Clothing StoreFashion Accessories StoreChanel
Immerse yourself in the world of CHANEL at the San Francisco boutique on Geary Street. Discover ready-to-wear fashion, as well as meticulously crafted handbags, small leather goods, shoes and other accessories. Continue your experience by exploring the exceptional savoir-faire of watches from the J12, PREMIÈRE and BOY·FRIEND collections, and the exquisite artistry of CAMÉLIA, COCO CRUSH and COLLECTION N°5 fine jewelry pieces. Sunglasses, fragrance, makeup and skincare are also available at this location.

Location

CHANEL
156 Geary Street, San Francisco, CA
94108, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

3.8
192 reviews
5 stars
117
4 stars
14
3 stars
8
2 stars
9
1 star
44
  • KK
    Katz
    Aug 14, 2026
    1.0
    I have been shopping at Chanel for over 30 years and cannot believe how bad the customer service is at the Sf store. Can’t call directly (no phone to boutique, 415 # goes to national line), personal shoppers don’t return messages, I ask for a heads up when specific items arrive and never get a response. No store events. I have a long standing customer profile and expect service that is better than Temu. Please get it together.
  • SB
    Subhajit Bag
    Aug 11, 2026
    4.0
    The Chanel boutique in San Francisco has an elegant atmosphere and a beautiful selection of bags, clothing, shoes, and fragrances. The displays are polished and thoughtfully arranged, making the store enjoyable to explore even if you are only browsing. Its location near Union Square also makes it a convenient stop while shopping downtown.
  • KM
    Kian Marsh
    Aug 11, 2026
    5.0
    Outstanding service at this Chanel store. Right when you walk in, the sales people are so friendly and nice. There is currently a waiting list to enter the store, but it is definitely worth the wait. Deborah McCorkle helped me in the shoe department and she was so friendly and helpful. They definitely go above and beyond at this location and make your shopping experience a memorable one.
  • DD
    Delfina
    Jul 30, 2026
    5.0
    Thank you Sabrina for being so kind when I was not ready to purchase a bag yet but still showed me items in a great manner. 10/10 will be back for her when ready.
  • JA
    JJ AIME
    May 21, 2026
    1.0
    Agreed with the other reviewer that Emmanuel is rude and not a good SA. He was awkwardly quiet during my shopping appointment and didn’t really engage with me and showed no interest. After I bought a bag and later expressed interest in buying more items, he never got back to me on them despite my multiple attempts of reaching out. This has never happened to me at Hermes, Bottega, Miu Miu, etc. Very disappointed and left a bad impression on Chanel. What is their brand worth if they can’t provide their clientele with a good shopping experience??

Frequently Asked Questions About CHANEL

What products can I find at the CHANEL boutique on Geary Street?

The boutique offers ready-to-wear fashion, handbags, small leather goods, shoes, accessories, watches from the J12, PREMIÈRE and BOY·FRIEND collections, fine jewelry, sunglasses, fragrance, makeup, and skincare.

What are the operating hours of the CHANEL San Francisco boutique?

The boutique is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM. Hours are subject to change.

Brand Certified Facts from CHANEL

This information is certified by CHANEL and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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