Monte de Piedad® is now California’s leading family-owned pawnshop company with 13 locations throughout San Diego County alone. Our reputation speaks for itself. We provide immediate non-recourse cash loans, or pawn loans, for our customers, who secure them with collateral. In addition, we also carry a wide array of top merchandise, such as fine jewelry and electronics, available for sale at discounted prices. More importantly, however, Monte de Piedad® represents a 36-year-long history of helping our customers find smarter financial solutions and avoid economic hardships for generations. We have built a solid reputation of trust within every community we have a location, and it is this partnership that has made us so successful.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.