ALO

Reviews

• PT

  Priscilla Tenggara

  1 day ago
  1.0
  Service super rude - the ladies in the front just gossip while customers pass, needing their help. More than anything, it feels like we’re interrupting their yap sessions. Overall will not be coming here and better off shopping elsewhere or online.
• AT

  Anelah Tang

  Aug 11, 2026
  5.0
  Woww!! I am actually shocked by alot of the negative comments on here! I come to this location alot because I live within walking distance from the mall. The staff were always super nice to me, even on days when I just got out of my research lab or my internship at the wolf center (Probably smell like wolves!!) and look horrible! They always greet me when I walk in, and I like that they leave me alone. I do exchanges sometimes because I don’t like trying on stuff and I don’t have any problems with it, they were always nice about it. The only thing I will say is to not do those online order/in store pickup. They’re not Lululemon, it could take a while, so you’re better off just show up and buy it on the spot. This happens at Fashion and Carlsbad too, so it might like a company wide issue? Other than that, my experience at this Alo has been quite decent so far. I don’t expect much, more of a grab and go person.
• SJ

  Sharon Joyce

  Jul 12, 2026
  1.0
  Pants were miss-sized, nubs all over fabric. Customer service does not exist at UTC store. Manager provided no solutions and left me with defective merchandise. I will never shop at ALO again. Over priced, poor customer service and sub-par merchandise
• IC

  Irina Chalkevitch

  Jun 4, 2026
  5.0
  Alo Yoga has two locations in San Diego—Fashion Valley and UTC. My brother and I visited the UTC location to explore the men's collection, and it turned out to be a great experience. Shopping with my brother always makes outings more enjoyable, and we had a great time checking out the latest styles together. The store offers a well-curated selection of men's activewear and lifestyle pieces, making it easy to find items that are both comfortable and stylish. What really stood out was the friendly and helpful staff, who made us feel welcome from the moment we walked in. Their product knowledge and willingness to assist created a relaxed and enjoyable shopping experience. Overall, our visit to the UTC location was memorable, and we look forward to return. Situated at 4303 La Jolla Village Drive, Suite N2112, the store features Alo’s signature collection of premium activewear, lifestyle apparel, and wellness-inspired essentials. Whether you’re looking for performance pieces for your workout or stylish athleisure for everyday wear, the UTC location provides a curated selection in a sleek, contemporary setting. Its convenient location within Westfield UTC makes it an ideal stop while exploring the mall’s diverse mix of shopping, dining, and entertainment options. The Alo Men's Collection combines performance, comfort, and modern style to support an active lifestyle both inside and outside the gym. Designed with premium fabrics and innovative construction, the collection features versatile essentials including training shirts, joggers, shorts, hoodies, outerwear, and everyday basics. Each piece is crafted to deliver freedom of movement, breathability, and durability while maintaining a clean, contemporary aesthetic. Whether you're heading to a workout, traveling, or enjoying a casual day out, the Alo Men's Collection offers elevated activewear that seamlessly transitions from fitness to daily life.
• FP

  Fernanda Perez

  May 23, 2026
  1.0
  Visited this ALO store today with my mom and sisters, and the experience was honestly reprehensible from the moment we walked in. As soon as we entered, the employee on the right side of the store, a bearded male employee (whose coworkers strangely refused to identify by name), looked directly at us and couldn’t even offer a simple greeting or ask if we needed assistance. Instead, he chose to spend his time joking around and laughing with another employee near the fitting rooms while completely ignoring customers in the store. What stood out most wasn’t just the lack of professionalism, but the attitude behind it, the kind of energy that makes it OBVIOUS someone is unhappy with themselves and taking it out through lazy, dismissive behavior at work. It’s genuinely confusing what ALO is paying certain employees to do if basic customer service and professionalism are apparently optional. Customers are the reason businesses stay open, employees get paid, and yes, even the clothes employees wear for work are free! A little professionalism and respect toward shoppers should not be so hard to provide from a brand that markets itself as a premium lifestyle brand. I have no interest in continuing to support a store that allows employees to behave carelessly and dismissively while customers are actively shopping. ALO may want to remember that brand image is built not only by the clothes, but by the people representing it. Today’s experience reflected poorly on both. 0/5 stars, not 1/5!

Frequently Asked Questions About ALO