ALO

Reviews

• NV

  Nhi Vo

  3 days ago
  1.0
  I came in today to return some items and unfortunately had a very disappointing experience with one of the staff members — a white girl with long hair. She was extremely unprofessional and had a rude attitude toward customers. She didn’t even properly check whether all of my returned items were accounted for before walking away and leaving another employee to handle the situation. I’ve shopped at Alo for many seasons and spent a lot of money here because I genuinely loved the brand. But experiences like this make me not want to wear or continue supporting Alo anymore. Customer service matters just as much as the products, and today’s experience was unacceptable.
• JJ

  Julie

  4 days ago
  1.0
  Will NOT shop at a place for me or my girls when I heard an Israeli customer received hateful anti-Jewish and anti-Israel messages instead of her order from Alo! 🤬 Antisemitism and discrimination have no place anywhere - including in customer experiences! Shameful!!
• IF

  iris fang

  May 8, 2026
  2.0
  If you want the authentic mean girl vibe💅, this is definitely the right place 😀 Maybe that’s the brand identity they’re going for😆😆 A bad customer experience seems to be part of the package
• LJ

  Liu Jennifer

  Mar 22, 2026
  1.0
  Very rude salesman, worst customer service ever.
• SE

  Sammy Elmohtaseb

  Mar 4, 2026
  1.0
  Absolutely terrible experience at Alo Yoga. A basic return that should have taken 2 minutes turned into a 20+ minute disaster because the staff couldn’t issue a simple gift card. The “manager” a guy with arm tattoos and way to much ego — became defensive and started taking my frustration personally instead of fixing the problem. Watching him spend 20 minutes on the phone with customer service just to process a return was honestly embarrassing for a brand that markets itself as “premium.” Disorganized staff, a broken system, and zero professionalism. After this experience, I won’t be shopping at this location again. Honestly, it made me reconsider supporting the brand altogether.

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