Vans

Reviews

• AC

  Amanda Chapman

  Jun 27, 2026
  5.0
  Employees are really nice here
• MM

  Mark

  May 20, 2026
  1.0
  I’m leaving a one star review due to the staff’s inability to perform their duties correctly. Despite being in a customer service role, they lacked emotional intelligence, unable to keep their composure or professionalism even when the fault was theirs.
• BM

  Brian Machain

  May 2, 2026
  4.0
  This is the fourth pair of Vans I got that still don’t fit right. And they won’t exchange them without the box. The store and the staff was good tho.
• RL

  R Last

  Mar 29, 2026
  5.0
  The staff are friendly, fast and efficient.
• ML

  Martha Limon

  Jan 19, 2026
  1.0
  I attempted to return a pair of shoes I had picked up from the Victoria Gardens store. Which, I purchased for my sons Christmas gift . When, I presented a copy of my order number 61370511 with the amount of money I had paid for the shoes and the manager refused to refund my money. She said, since I didn’t have a paper receipt (which I was never given!) I would not be able to get a refund. That I should return them back to the Vans online store. So, I was inconvenienced to go to FedEx print out a return label and purchase a return box for $7.50 to return the shoes. I still have not received any return money for the shoes I returned! Do not pick up any merchandise from this store, because you will get very poor customer service! Rude!

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