Leeds & Son | Bucherer 1888

Reviews

• SB

  Stan Bochniak

  4 days ago
  5.0
  If you're looking for an exceptional luxury watch buying experience, I can't recommend Adrian at Leeds & Son | Bucherer 1888 highly enough. I recently purchased my first luxury watch to celebrate my 60th birthday, and Adrian made what could have been an intimidating experience into one I'll always remember. As someone who had never bought a high-end timepiece before, I was worried I'd feel out of place or pressured. Instead, Adrian treated me with genuine kindness, respect, and enthusiasm from the very beginning. She took the time to understand what I was looking for, patiently explained the different brands, movements, and features, and never once made me feel like I was asking too many questions. Most importantly, she never made me feel like I didn't belong. There wasn't a hint of the stereotypical "luxury store" attitude—just warmth, professionalism, and a sincere desire to help me find the right watch. Together, we went on the hunt for my dream watch, and thanks to Adrian's dedication and expertise, we found it. She celebrated the moment right along with me, making the experience even more meaningful. This watch marks my 60th birthday, and because of Adrian, I'll always remember not just the watch itself, but the incredible journey of finding it. If you're thinking about purchasing a luxury timepiece, ask for Adrian. She'll make you feel welcome, educate you without ever talking down to you, and help you find the perfect watch for your story. Thank you, Adrian, for making this milestone so special. You've earned a customer for life.
• MG

  Marco Gonzales

  Jun 22, 2026
  5.0
  Brandon is the best. You can immediately tell he has a genuine passion for watches and truly cares about his clients. What made this experience even more special was finding out that my wife had reached out to him beforehand to help her get me a Father's Day gift. I had no idea, and Brandon was able to pull something special together that made the entire experience unforgettable. He always goes above and beyond, treats you like family, and makes every visit feel personal. Thank you, Brandon, for helping create such a memorable Father's Day.
• MM

  Mike Meena

  Jun 22, 2026
  5.0
  Brandon did an amazing job all around. From the moment that I randomly stopped by, he met me with a hand shake and made me feel comfortable. I gave him a list of my desired watches and he set about getting it done. And now I’m the proud owner of a new explorer. Well done Leeds and Son and a special thank you to Brandon!
• GV

  gino valenzuela

  Jun 20, 2026
  5.0
  I had an excellent experience working with Christy. She was knowledgeable, professional, and incredibly helpful throughout the entire process of purchasing my watch. She took the time to answer all my questions, kept me informed, and made sure everything went smoothly from start to finish. What really stood out was her attention to detail and genuine commitment to customer service. I never felt pressured, and she made the entire experience enjoyable and stress-free. If you’re looking for someone who truly cares about her customers and goes the extra mile, I highly recommend Christy. Thank you, Christy, for all your help and for making this such a great experience!
• JG

  Jessica Garcia

  Jun 10, 2026
  5.0
  We had an outstanding experience working with Christy! My husband originally reached out regarding a Rolex we were interested in, and from the very first interaction, Christy was warm, professional, and incredibly helpful. Even though our schedules didn’t align and she wasn’t available on the day we could visit, she made sure we were taken care of by connecting us with Nicole, who provided excellent service during our showroom visit. Throughout the entire process, Christy stayed in touch and made everything feel seamless. When the watch we wanted finally became available, she personally reached out and coordinated the pickup with my husband. From start to finish, her communication was exceptional. When we arrived to pick up our watch, Christy made the experience truly special. We were welcomed with balloons, sweets, champagne glasses, and so much excitement. She took the time to celebrate the moment with us, offered to take photos, and made what could have been a simple purchase feel like a milestone memory. The watch was exactly what we wanted, but what stood out most was the level of care and attention Christy provided. She made us feel valued every step of the way and created an experience we will never forget. If you’re looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond!